Do those Grandy Groom idiots lurk on here?

#3
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I never have issues with the staples not holding. My issue is that the staples keep stabbing me when I go to grab it. Rivets would be a better option.
 
#17
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The insert of the Grandi Brush is held in place with brads, not staples. But they are inserted by hand. Once in a while, you get one assembled when the worker was having a bad day or just distracted for a minute.

We have experimented with several methods of assembling them. All have some drawback. Always considering new ideas.

Cover by warranty. I hope your next one lasts 8 years like @Desk Jockey
 
#18
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I was out in the hot sun today, pulling a mikey, grumpy and grooming a wool rug I just cleaned in the driveway, because the customers were too stubborn on letting me take it to a rug shop, and the head fell off like you see in the pic when I was finishing it.

I'm cooled off now, so I'm in a better mood.

Staples, brads, there's not much of a difference. Why not just screw it in? Seems like a more reliable way. That's what I just did today
 
#20
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Matt is right.
Chavez should retire, though from his posts I think he already did as every day he sounds more and more Vawter-ish.

The tool can be made a lot sturdier. Both the metal holder (bands) and the way it is held together which becomes somewhat loose (develops a give a "jiggle") (happened to a few here).
Charge a little more and make it durable.

What I like about it is that it does not leave brush marks.
 
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#27
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Or, when it pops out, go into your garage, grab a cordless drill, 3 #8- 1/4” screws, and fix it... simple, never have a issue again...
and throw some glue in there
I put clear silicone in mine, drove in 3 stainless screws....
Is that what you telll your clients when they complain?

How about just making it right.
If I wanted to spend all my time fixing things, I'll find a hobby.
 
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#29
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Is that what you telll your clients when they complain?

How about just making it right.
If I wanted to spend all my time fixing things, I'll find a hobby.
Ofer, tell me one thing that’s perfect in life? I agree, most everything we purchase these days is shyte. It took me all of 2-3 minutes to fix my Grandi Groomer. I haven’t had problems with it for the last 18 months. I had it in the rug shop everytime I groom rugs. It now works as it should. As long as I don’t store it on the bristles, it should last me the next 5-8 years... yes, they should be BUILT CORRECTLY FROM THE START, but if they did, would they sell any more?????
 
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