Do you use any proven sales techniques to upsell?

The Great Oz

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Joined
Nov 25, 2006
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5,265
Location
seattle
Name
bryan
I wasn't aware of there being a name or theory of The Nod technique I've been using since Millers
I often used it after a cleaning didn't result in perfection. "Like we talked about, you can still see a hint of the traffic area. The spots came out though, and overall the carpet looks great!" I could almost always get the customer to nod as well.

Never used it to sell. The only technique that works for me is quiet confidence.
 

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