Does wall to wall wool have this kind of backing

BIG WOOD

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BIG WOOD

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Because I HWE it.

It doesn't smell like wet wool, but I can't groom out my wand marks

Presprayed with ss and did an acid rinse.

I'm at a gas station right now buying a lighter, so I'll let you know how the burn test goes. I snipped a couple pieces off on my way out
 
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Papa John

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My guess is improper wand technique. The "wand" marks are browning where you failed to extract the water.
If you notice there is a 2-3 inch difference/gap between the vacuum slot and the spray jets. This means that if you are laying down solution during the backstroke you need to let go of the trigger and continue with the wand so that the vacuum slot can extract the water. You Should overlap all stokes a couple of inches also.
 
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BIG WOOD

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My guess is improper wand technique. The "wand" marks are browning where you failed to extract the water.
If you notice there is a 2-3 inch difference/gap between the vacuum slot and the spray jets. This means that if you are laying down solution during the backstroke you need to let go of the trigger and continue with the wand so that the vacuum slot can extract the water. You Should overlap all stokes a couple of inches also.
i overlapped each stroke halfway properly
 

Andy

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If it melted it is synthetic. What is the color of the melted bead? Papa John was refering to the back end of the stroke not the side. May just need to put a fan on it and let dry.
 

Andy

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Not sure of your equipment. Looks like you are using a glided wand and as you are stopping on the forward stroke a little extra air is flowing through drying the carpet same with the side marks less resistance on side so more air is moving through the carpet extracting more water than in the middle. When the carpet drys it will all be even. Are you sure that yarn melted it just looks burnt. wool won't flare up and smells like hair burning when you test, the ash will crumble in you fingers. New carpet has flame retardant on it too to prevent flare up. The backing on that carpet can be found on synthetic, it is known as soft back carpet.
 

BIG WOOD

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Not sure of your equipment. Looks like you are using a glided wand and as you are stopping on the forward stroke a little extra air is flowing through drying the carpet same with the side marks less resistance on side so more air is moving through the carpet extracting more water than in the middle. When the carpet drys it will all be even. Are you sure that yarn melted it just looks burnt. wool won't flare up and smells like hair burning when you test, the ash will crumble in you fingers. New carpet has flame retardant on it too to prevent flare up. The backing on that carpet can be found on synthetic, it is known as soft back carpet.
The burnt part didn't crumble at my fingers. It was very hard.
 

BIG WOOD

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I'm not even getting into this ...
When I couldn't groom out my wand marks, that told me that it might be wool, because I cleaned it with very hot water. A normal synthetic carpet would've groomed out very easily. And since smart strand is sensitive to a normal vacuum beater bar, that's what tells me it's probably smartstrand
 

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And look at the newest pic my customer just sent me. It's that stupid backing
 

SamIam

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Action back on carpets like these that pop they tend to
Pop where they get the wettest.

Like on the over lap where you clean. Letting off the trigger on the back
Stroke helps and extra dry strokes and fans helps to.

The good news it will all go flat in a day or two.
 
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SamIam

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Also Berber is hard to groom a lot of time
Just a slow back stoke on the cleaning and leaving it as even
As possible is best especially if the customer is not a fan of wand
Marks.
 
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Papa John

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When a carpet gets wavy= its a clue that the carpet wasn't installed properly with a power stretcher. The high heat and excess moisture didn't help either--
Sam is correct it will go back down in day or two.
 

Jamesh921

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Well, it MIGHT lay flat but it shouldn't take a day or two. If it's going to lay flat, it will do so as it dries. If it doesn't lay flat by the time it dries, it's not going to lay flat at all. If it doesn't lay flat by the time it dries, it's going to have to be powerstretched to remove the wrinkles. THIS PROBLEM IS NOT YOUR FAULT!!!. It is due to improper installation OR other factors such as:
the house has settled and allowed the carpet to loosen:
the tackstrip has released from the flooring allowing the carpet to loosen:
a manufacturing defect (yes, that does happen)
the carpet was disengaged from the tackstrip (for whatever reason) and then laid back in place without being properly stretched:
etc......
Whatever the reason, hot water extraction does NOT cause these types of problems - however they will "REVEAL THEM".

I've had this happen to me too - mostly on commercial glue down carpet when the installer didn't use enough adhesive to properly bond the carpet to the floor. And yes, once it dries, it will lay flat again. However, once a stretch-in carpet looses its stretch (for whatever reason) it must be properly "restretched" before the issue will be completely resolved.

It "IS" possible that the wrinkles will go away in a stretch-in carpet without restretching it, but don't count on it.

Again, HWE did not CAUSE this issue, it only revealed it by introducing humidity (moisture) and action (movement of the carpet by pushing the wand back and forth). The problem is with the carpets previous history, not the cleaning process. Think about it - if it were due to the cleaning process, HWE would be causing these issues on the majority of our HWE jobs and HWE would be banned from the cleaning industry. So, this isn't a cleaning issue, it's something else.
 
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BIG WOOD

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Well, it MIGHT lay flat but it shouldn't take a day or two. If it's going to lay flat, it will do so as it dries. If it doesn't lay flat by the time it dries, it's not going to lay flat at all. If it doesn't lay flat by the time it dries, it's going to have to be powerstretched to remove the wrinkles. THIS PROBLEM IS NOT YOUR FAULT!!!. It is due to improper installation OR other factors such as:
the house has settled and allowed the carpet to loosen:
the tackstrip has released from the flooring allowing the carpet to loosen:
a manufacturing defect (yes, that does happen)
the carpet was disengaged from the tackstrip (for whatever reason) and then laid back in place without being properly stretched:
etc......
Whatever the reason, hot water extraction does NOT cause these types of problems - however they will "REVEAL THEM".

I've had this happen to me too - mostly on commercial glue down carpet when the installer didn't use enough adhesive to properly bond the carpet to the floor. And yes, once it dries, it will lay flat again. However, once a stretch-in carpet looses its stretch (for whatever reason) it must be properly "restretched" before the issue will be completely resolved.

It "IS" possible that the wrinkles will go away in a stretch-in carpet without restretching it, but don't count on it.

Again, HWE did not CAUSE this issue, it only revealed it by introducing humidity (moisture) and action (movement of the carpet by pushing the wand back and forth). The problem is with the carpets previous history, not the cleaning process. Think about it - if it were due to the cleaning process, HWE would be causing these issues on the majority of our HWE jobs and HWE would be banned from the cleaning industry. So, this isn't a cleaning issue, it's something else.
I agree with you. This carpet is on ly a year old and I remember my wand picking up that carpet a lot more than normal, and it was grabbing it too good, meaning that it was loose. It looked normal before I cleaned it, but during the cleaning, that carpet was moving around like a rag

As for who's fault it is, yes you're correct, it wasn't my fault. But in the customer's eyes, it looked fine a whole year before I came. So I'll just take the burn like a man, and I'll arrange for someone to re-stretch it at my expense. The customer will see that I care about their house, and only positive feedback will come from this, other than them constantly looking at that loose carpet, and dwelling on how much better it looked before I came.

I hope to gain 20 customers from this job, other than losing one customer.

I'll call them later today and get the latest update.

Yes, I was stupid, thinking this was wool. There Marty...I admitted it. Now, go rake someone else over the coals.
 
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Rick J

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I have had higher grade nylon berbers, swell up , even when VLMing.
Also in really higher grade commercial , stretched in carpet that is continuous yarn/loop. (not cut pile)
I think the fact that they are a continuous yarn across the whole carpet contributes to the way it reacts to moisture, and the tensions in the carpet.
 
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steve_64

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I laugh when I can still see the creases from the roll that didn't get stretched out or installed without acclimating.

Or when I make a pass and the carpet bunches at the end of the pass. I've learned to wand evenly so I don't leave ripples.
 
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SamIam

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Well, it MIGHT lay flat but it shouldn't take a day or two. If it's going to lay flat, it will do so as it dries. If it doesn't lay flat by the time it dries, it's not going to lay flat at all. If it doesn't lay flat by the time it dries, it's going to have to be powerstretched to remove the wrinkles. THIS PROBLEM IS NOT YOUR FAULT!!!. It is due to improper installation OR other factors such as:
the house has settled and allowed the carpet to loosen:
the tackstrip has released from the flooring allowing the carpet to loosen:
a manufacturing defect (yes, that does happen)
the carpet was disengaged from the tackstrip (for whatever reason) and then laid back in place without being properly stretched:
etc......
Whatever the reason, hot water extraction does NOT cause these types of problems - however they will "REVEAL THEM".

I've had this happen to me too - mostly on commercial glue down carpet when the installer didn't use enough adhesive to properly bond the carpet to the floor. And yes, once it dries, it will lay flat again. However, once a stretch-in carpet looses its stretch (for whatever reason) it must be properly "restretched" before the issue will be completely resolved.

It "IS" possible that the wrinkles will go away in a stretch-in carpet without restretching it, but don't count on it.

Again, HWE did not CAUSE this issue, it only revealed it by introducing humidity (moisture) and action (movement of the carpet by pushing the wand back and forth). The problem is with the carpets previous history, not the cleaning process. Think about it - if it were due to the cleaning process, HWE would be causing these issues on the majority of our HWE jobs and HWE would be banned from the cleaning industry. So, this isn't a cleaning issue, it's something else.


I've seen this a few times in 30 plus years it always lays flat.

The carpet may feel dry to the touch but the backing that got wet and is causing the waves takes time. Usually a day or two.

It doesn't matter who you are your going to get a carpet that does this if you HWE

Hell if you over spray juice and bonnet it could do it.
 
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SamIam

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I agree with you. This carpet is on ly a year old and I remember my wand picking up that carpet a lot more than normal, and it was grabbing it too good, meaning that it was loose. It looked normal before I cleaned it, but during the cleaning, that carpet was moving around like a rag

As for who's fault it is, yes you're correct, it wasn't my fault. But in the customer's eyes, it looked fine a whole year before I came. So I'll just take the burn like a man, and I'll arrange for someone to re-stretch it at my expense. The customer will see that I care about their house, and only positive feedback will come from this, other than them constantly looking at that loose carpet, and dwelling on how much better it looked before I came.

I hope to gain 20 customers from this job, other than losing one customer.

I'll call them later today and get the latest update.

Yes, I was stupid, thinking this was wool. There Marty...I admitted it. Now, go rake someone else over the coals.

I would be careful restretching it now and it flattens out tomorrow it may pull off edges. Let it dry 2 days.
 
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