A good friend of ours has a rug spa in his shop. We are going to start working together with it. I'm going to market to my existing and future customers and we will share the profits. He has been teaching me all the things I need to look for and take pics of before I even remove the rug from its location.
Should be interesting!
I've never thought to lift rugs and inspect underneath, I have always asked the customers to move the rug out for me if they want it cleaned on site so there would be no issues or responsibility on my part. But it is good to see this, because even if I am cleaning around a rug they could try to blame me for something like this. So in the future I will be checking for this.