dry lies..

[Mikey P]

We've heard it all over the years here..

Dry when I leave..

Dry enough to post vacuum..

Drier then when I arrived..

Dry in two hours or we pay your mortgage off..



All BS.


Any residential pile that gets a thorough HWE, high flow wand or rotary, is going to take over night to completely dry.

Unless you live in Death Valley.


-------- ------

A customer from yeterday called to say her carpets looked great but still real wet..
Last guys left fans..
Why didnt we?
Can you bring some over..

Sure.




I call Davis to see what if anything went out of the ordinary happed.

Few dog pee puddles, wanded, she left before he could tell her about facilitating drying. Left windows open.

Turns out she had the heat on low and windows closed.


And the carpet was barely cool to the touch and would have felt 100% in a few more hours now that the window were open.

She kept the fans dispite my calming explanation that all was normal.


Our invoice explains most of this but some people are speacial..


So...

What is your "When will it dry" speach..

 

[rwcarpet]

Always " by tomorrow with proper ventilation" . If I have your ceiling fans on, leave them on. Till bedtime. Or all night.

Unless you have a Steamaction 1000cfm blower, it ain't gonna dry, especially in humid weather. And that doubly gos for ventilation-less basements, which are the norm around here.

 

[D Luke]

I try to shoot straight with them. 6-8 hours under optimal conditions but most likely over night. Always advise them to get air moving if at all possible.

What I see some guys doing is saying "Oh man, the first room I cleaned over 2 hours ago feels almost dry to the touch. That means my dry times must be 4-6 hours."

What I've come to realize through experience is that "almost dry" is not dry. Carpet might feel "almost dry" to the touch for a LONG time.

Now I just focus on doing the job right, using fans while I'm packing up, advising the clients to get air moving, and I let the rest take care of itself.

 

[Mark Saiger]

Same as you... And I say no way completely dry in short time period.

Also you have to vent that moisture out of the building...

Now, the Zipper Wand has helped us with dry times, but I never promise super fast dry times... Too many variables.

And I believe as you, if it is dry that fast more than likely only the surface was skimmed over

 

[Shorty]

Different areas, different humidity levels and carpet fiber, all must come into the equation of how quickly a carpet will be dry.

Same as cleaning, under promise, but always try to over deliver.

 

[Nate The Great]

What ever happened to that Frank guy from PowerClean?!? MF San Diego he cleaned that ballroom no prespray, emulsifier only and was dry in 15 mins.... Granted he used 260°+ when he cleaned, you could smell the hose breaking down.... Did the knee test, even the roll around test, bone dry....

 

[hogjowl]

I tell em the truth. "It'll be dry to the touch in 2 or 3 hours."

27 years of this and I don't remember any drying issues.

 

[KevinL]

I just figured the guys that made those claims were cleaning at 100-200 psi and post bonneting to get those dry times. I try to explain to customers but sometimes forget to tell them that air flow is very important. The moisture leaving the carpet has no where to go without air movement. The humidity will just hang over the carpet and not facilitate drying. I tell them dry by morning but I'm sure it really only takes 1 hour.

 

[Doug Cox]

Same as Marty. Leave furniture off overnight.

 

[Mikey P]

I tell em the truth. "It'll be dry to the touch in 2 or 3 hours."

27 years of this and I don't remember any drying issues.

Aint no way..

 

[Mikey P]

Unless you're undercleaning..

 

[hogjowl]

You live in your wOrld and let me live in mine.

 

[dgardner]

Mom always said I lived in my own little world.....

 

[Jim Martin]

truth be told you can not predict dry times...every house breaths different....and there is normally a ton of variables...

A/C..swamp cooler...cross ventilation...weather conditions..ceiling fans...type of carpet...type of cleaning..etc.........

I can accurately tell you when I can set all my stuff back in my house..3.5 to 4 hours..everything goes back into place......but thats my house...I know my house...I have no clue about any of the others because I don't live there.....

and that is what I base everything off of when asked...I just tell them that under normal conditions...I put everything back in my house where it belongs in about 3.5 to 4 hours...but that is my house..yours may be different..so just use the 3.5 to 4 hours as a guide line and watch it from there.......

 

[Dolly Llama]

"dry to touch" is subjective as well as variable

want to decrease your "dry to touch" times dramatically?
Wash your hands and towel dry them...then immediately feel the carpet

I've determined there are three types of people in the world.
They break down in percentages like this;

50% are FOS and don't know it
40% are FOS and DO know it (cheats, liars, BS'ers)
10% actually know what's going on


..L.T.A.

 

[GeneMiller]

My wife puts the furniture back in about 2 hours. Never left a mark. First time I found out I freaked. I tell people average is 4 hours with ceiling fans running. I'm sure the meter will pick it up but I can't. Good enough for me. Occasionally someone will complain about long dry time but usually because they drop the a/c to 65.

Gene

 

[Captain America]

This all helps:
Bigger blower-4.5....4.7
Bigger engine-33-35 hp minimum
More heat-propane or kerosene
Zipper!!!!!!!!!
The zipper wand dries twice as fast for me on commercial carpet
Home carpet is faster also, almost twice as fast to dry.....
I will never go back to a wand accept stairs, closets......
Zipper contains heat and no overspray.......

 

[ruff]

My line is:
"The carpet will dry any time between 3 to 24 hours. 3 hours under ideal conditions, 24 hours- worse case scenario.
Anybody that gives you an exact number is just telling you a story, as there are too many variants (thickness of carpet, weather sunny or foggy day, soiling level, etc.) to be able to know with certainty."

The truth will set you free.

 

[Zee]

I normally explain quickly that anywhere from 2-3-4-5-6-7-8~ hours it COULD be dry, depending on carpet fabric type, weather, air movement, etc... I make sure to emphasize that it is a legal issue if I say an exact number like: "in 3 hours it will be dry"... then I just drop a sentence to make them understand if there is an accident (slip fall) at 3 and a half hours- that could be a lawsuit, because I said it will be dry in 3 hours.

 

[hogjowl]

This is about as interesting as the Cole thread about his girlfriends "business".

 

[thecleaningdude]

This is an easy one for us hacks....

 

[jcooper]

This is about as interesting as the Cole thread about his girlfriends "business".

This is way better...

The part where Meg ripped him a new one was pretty funny.......

 

[Bryan S. Bennett]

I just tell them straight up, give me a week to see if these carpets are dry before you even think about judging me! EOS.......End of Story!

 

[Bryan S. Bennett]

I just tell them straight up, give me a week to see if these carpets are dry before you even think about judging me! EOS.......End of Story!

Seriously, if we have 3-4 Velos with us following as we clean each room, we have some happy customers. Sometimes I wonder if they think "did they even clean this room, but, the looks tell the story!"

 

[Russ T.]

I will often ask if there is a particular area they want dry first. I will start there and get the fans going. A lot of times it's pretty close to dry when I leave. The rest will dry within 24 hours, at the very longest.

 

[Brian H]

I like to tell them 6 to 8 weeks and watch the look on their face...

 

[Jim Martin]

50% are FOS and don't know it
40% are FOS and DO know it (cheats, liars, BS'ers)
10% actually know what's going on

thats going on my wall............

 

[hogjowl]

I'm just proud he managed to get it to add up to 100%.

 

[adamh]

We carry 3 Airpaths and two 1 HP whistle fans on each truck. We do everything in our power to get the carpet as dry as possible but make no promises. Customers love faster drying and that cranks up the referrals.

 

[encapman]

I know I am coming from a different angle, but our business has pretty much always been "commercial only". And with the Cimex/Releasit system we've been able to accurately advertise dry carpet within 2 hours. Of course - that's for encap cleaning, not HWE.