El Diablo waste tank

[Zee]

Anybody has one for sale?

My waste tank has developed a leak maybe even two small cracks on the bottom....

 

[Zee]

Now that I'm looking....

I see this:

I guess I better call them... Since mine is only about 7 years old...

 

[dgardner]

Stainless? Must be fatigue cracks?

 

[Clean Response]

Let us know if they honor the warranty, or find a way out.

 

[Zee]

I'm almost 100% sure that it is stainless steel.

 

[Zee]

To be honest, I'm quite bothered by this: our aluminium tank on another truckmount lasted longer than this stainless tank...

 

[Nate The Great]

@Mark Jennings

 

[hogjowl]

@Mark Jennings

Nate captured my thoughts perfectly.

 

[GeneMiller]

Flexing can cause fatigue cracks in anything. It's all in the design. Some are just better than others. my last tank was aluminum and was a tank. I completely Capped the relief when running duals and sometimes forgot to remove it. Never hurt the tank. No corrosion of any kind inside.

Gene

 

[Zee]

Yes, I know I could have just called Jennings....but when I made the first post I was just having an "impulse buy" of throwing it out there to see if anyone had one for sale...And THEN I saw the 10 year warranty thing and thought: I should call them but figured they were already closing shop in Denver.

 

[Mike Draper]

how many hours Zee? curious

 

[Zee]

I'll check it tomorrow....but it is around 2400hrs. Not much at all for a unit at this age.

 

[Desk Jockey]

That's low hours for that sort of thing.

 

[Zee]

So ... How many days do you think is reasonable, to get a call back from a manufacturer?

Still waiting.... Jennings hasn't logged on since August and when I first called them, they said he wouldn't be the one to deal with anyways.

 

[Askal]

Call 4 or 5 times a day. Squeeky wheel gets the grease.

 

[Zee]

Just to update..

Still no call back.

I decided to give them a call again. Talked to the same person, that told me last time that someone would be calling me back. He goes: "I'll take your word for it...but I talk to hundreds of people and I'm backed up for weeks so I don't know if I talked to you, etc etc...." (he did take my name and number last time)

He suggested that I'm wrong on the 10 year warranty idea (see picture above) and it would probably be more like 5 years warranty. And what that means is, I need to take the waste tank somewhere and have it welded. And if they (masterblend) think it's a reasonable cost then they might send the amount back as a reimbursement. He also noted that: "you know, if you gona have your cousin Earnie weld it for 800bucks, that's not gona fly sir"

I'm increasingly agitated by this...

 

[Zee]

By this thread, I don't mean to throw masterblend under the bus...I was just wondering how things would go.

If they just said "no warranty for you, buy a new tank" - would have been more straight up.

 

[Mike Draper]

Wow. Bad customer service there.

 

[Nate The Great]

Just to update..

Still no call back.

I decided to give them a call again. Talked to the same person, that told me last time that someone would be calling me back. He goes: "I'll take your word for it...but I talk to hundreds of people and I'm backed up for weeks so I don't know if I talked to you, etc etc...." (he did take my name and number last time)

He suggested that I'm wrong on the 10 year warranty idea (see picture above) and it would probably be more like 5 years warranty. And what that means is, I need to take the waste tank somewhere and have it welded. And if they (masterblend) think it's a reasonable cost then they might send the amount back as a reimbursement. He also noted that: "you know, if you gona have your cousin Earnie weld it for 800bucks, that's not gona fly sir"

I'm increasingly agitated by this...

So I take it you don't have a cousin Earnie?

 

[Dolly Llama]

He also noted that: "you know, if you gona have your cousin Earnie weld it for 800bucks, that's not gona fly sir"

WOW...what a dikhED
I'd of ate him for lunch
(I can be outspoken that way)



..L.T.A.

 

[Desk Jockey]

(I can be outspoken that way)

You naww!

 

[Zee]

WOW...what a dikhED
I'd of ate him for lunch
(I can be outspoken that way)



..L.T.A.

I know...I couldn't believe he said that...

I told him calmly though: " I hope you're not suggesting that I would be doing that.."



And this is when I decided to update on this publicly...

 

[Lee Stockwell]

They're toast.

 

[ronbeatty]

Zee, Stop talking to the hired help and call Mr Jennings himself. Have you ever had an employee not relay a message?

 

[Ken Clean]

Sorry to hear about your problem. I also have seen their advertisements and guarantees. Zee posted their guarantee as noted above. It appears on the comments I have read on various posts, people are having problems with their waste water tanks...