Elderly customers

Hoody

Administrator
Joined
Oct 24, 2007
Messages
6,391
Location
Bowling Green, Ohio
Name
Steven Hoodlebrink
Years of Experience
20
I think I've mentioned this before but...

When I was at Millers we had a elderly female client whose husband passed many years prior. The husband did very well for himself and you could tell by the pictures on the walls that they were blessed with many adventures all over the world. She started having trouble making it to the bathroom and you could tell at first she became embarrassed to have us come out to clean. It was always the same thing, master bedroom, bathroom, and the 5 steps down to the mudroom. Toward the end of her life we cleaned for her very frequently and she would always ask that I come take care of things for her. Usually only took me 30-40 minutes by myself and most of the time she would put a check on her night stand and $5-20 in cash with a thank you note. We'd do a freebie here and there. I'd clean around her bed and she either laid there watching TV or she'd sleep through the wand blaring.

Even when I was more on the manager side of things and not cleaning anymore, I'd hop in a truck and go take care of it for her. I met her children one time who were in their 40's and 50's all lived out of state. They hadn't visited in about 3 years at that meeting. Made me feel really sad for her and pissed me off quite a bit. Her kids had newer Lexus and Mercedes sitting in the driveway so I was wondering what their excuse was to not come visit their mother. But of course it wasn't my position to say anything.

I would sit and chit chat with her when she was up for it. She'd tell me stories of the adventures her husband and her would go on and she would light up like a Christmas tree. It made me hope to find a love like her and her husband had one day. They were married 56 years when he died. You can tell she was ornery in her younger years and it would come out from time to time. It was nice to see her smiling and what she could remember.

One day she made an appointment in the morning and we were really booked that day so I said I'd take a truck home since I lived about 2 miles from her so we could get her taken care of. At this point I knew her garage code by heart and just let myself in as I usually did. Sadly I got there and found her unresponsive, checked for a pulse and she was long gone. Called the proper authorities and let them take care of things and pointed them to her address book to get one of her children's phone numbers.
 

Jim Pemberton

MB Exclusive.
Joined
Oct 7, 2006
Messages
12,565
Name
Jim Pemberton
I think I've mentioned this before but...

When I was at Millers we had a elderly female client whose husband passed many years prior. The husband did very well for himself and you could tell by the pictures on the walls that they were blessed with many adventures all over the world. She started having trouble making it to the bathroom and you could tell at first she became embarrassed to have us come out to clean. It was always the same thing, master bedroom, bathroom, and the 5 steps down to the mudroom. Toward the end of her life we cleaned for her very frequently and she would always ask that I come take care of things for her. Usually only took me 30-40 minutes by myself and most of the time she would put a check on her night stand and $5-20 in cash with a thank you note. We'd do a freebie here and there. I'd clean around her bed and she either laid there watching TV or she'd sleep through the wand blaring.

Even when I was more on the manager side of things and not cleaning anymore, I'd hop in a truck and go take care of it for her. I met her children one time who were in their 40's and 50's all lived out of state. They hadn't visited in about 3 years at that meeting. Made me feel really sad for her and pissed me off quite a bit. Her kids had newer Lexus and Mercedes sitting in the driveway so I was wondering what their excuse was to not come visit their mother. But of course it wasn't my position to say anything.

I would sit and chit chat with her when she was up for it. She'd tell me stories of the adventures her husband and her would go on and she would light up like a Christmas tree. It made me hope to find a love like her and her husband had one day. They were married 56 years when he died. You can tell she was ornery in her younger years and it would come out from time to time. It was nice to see her smiling and what she could remember.

One day she made an appointment in the morning and we were really booked that day so I said I'd take a truck home since I lived about 2 miles from her so we could get her taken care of. At this point I knew her garage code by heart and just let myself in as I usually did. Sadly I got there and found her unresponsive, checked for a pulse and she was long gone. Called the proper authorities and let them take care of things and pointed them to her address book to get one of her children's phone numbers.

It's good you have her moments of happiness that her children did not. She likely was looking forward to seeing you when she passed peacefully.

The real loss was experienced by her children, who missed out on those moments in their selfishness.

One wonders if their own children will treat them the same.
 

DAT

Member
Joined
Apr 3, 2017
Messages
6,486
Location
Nevada
Name
Bill Cheryl
Been cleaning for old people ever since I was 8 yrs old...been through it all.. currently cleaning for several 70 to 85 year old couple...one couple in 60s is watching their son dying because heart failure. Hes only 32, same age as me..:(. every one i have clean for, at least one dies. All my clients are lifetime clients so I experience all this all the time. That what happens when you are in business of servicing people closely amd long term.
 

Doug Cox

Supportive Member
Joined
Dec 17, 2006
Messages
4,882
Location
Delavan, WI
Name
Doug Cox
Cleaning up "Accidents" from older people or their pets is a regular occurrence for me. I act like its no big deal. All in a days work. We'll be there some day.
 
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Jimmy L

Member
Joined
Oct 7, 2006
Messages
15,250
Location
Ne
Name
Jimmy L
The trouble is I have to clean up my own blowouts : (
You see I seldom where any clothes around the house. And I have a walking path right behind my house. Some days I have a nice crowd of young attractive women just lurking behind the bushes admiring me.
 

Cleanworks

Moderator
Joined
Oct 22, 2012
Messages
27,863
Location
New Westminster,BC
Name
Ron Marriott
The trouble is I have to clean up my own blowouts : (
You see I seldom where any clothes around the house. And I have a walking path right behind my house. Some days I have a nice crowd of young attractive women just lurking behind the bushes admiring me.
I heard the local nursing home had an escape.
 

bob vawter

Grassy Knoller
Joined
Sep 15, 2007
Messages
44,241
Location
La La Land
Name
bob vawter
It’s probably why Bob is so lonely.

I'm not that lonely any longer.....
I have Puddles to keep me company

He's an Internet Icon..
But few of you herè can get it....

I believe age has a way about how you see things.....
 

DAT

Member
Joined
Apr 3, 2017
Messages
6,486
Location
Nevada
Name
Bill Cheryl
Problem is that just when i scratch my buttock in secret, someone is standing there watching me do because i never heard them coming...
 
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Mark Saiger

Mr Happy!
Joined
Dec 26, 2006
Messages
11,199
Location
Grand Rapids, MN
Name
Mark Saiger
Great Client of mine...divorced and single and his couple of dogs (his kids brought home and couldn't keep so he inherited)

His family was very well off (even instrumental in building our local Myles Reif Performing Arts Center)

He was always a blast to clean for!

I had cleaned for him a couple of days before he passed :(

He passed away in his chair....spilled bottle of Pepto Bismal when passed...as well as vomit, feces, some blood.

His one dog locked up for couple days made major mess before being found....

They tore out the carpet downstairs....I cleaned upstairs to make everything good for the family coming home for the funeral.

The couple of days before he passed was for accidents as well....I sure did enjoy my time with him again (yearly event) and he was always great with my family and also our workers.

I miss him. Every time I drive by his place...I can hear his laugh and some snarky fun comment. :)

I also have had many elderly clean up moments...but I am thankful for getting the call.

I feel it means they trust us.

Your a good man Marty! @hogjowl (and others) who are taking care of our elderly.

I appreciate all of you (and the ones helping my parents since I am not close enough!)
 

Jimmy L

Member
Joined
Oct 7, 2006
Messages
15,250
Location
Ne
Name
Jimmy L
Don't make Koko the Karpet Klown visit you this holiday season!
 

bob vawter

Grassy Knoller
Joined
Sep 15, 2007
Messages
44,241
Location
La La Land
Name
bob vawter

great ta know Mark...i put yor number in my wifes Rolodex......

it could be a bullet point in a presentation..
 
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