I actually read all of that and could not agree more.150 employees over 11 years doesn't seem so bad.
In the 10 years that I owned the security business I ran through nearly 1,000. For real, never had more than 34 (40 hour a week) full time slots, but we ran through almost 1,000 different employees. Part of that was because 90% were part time but still the turn over was incredible. When 9/11 happened I had my exit opportunity and took it. I learned that Security guards are experts at finding secret places to sleep or have sex with girlfriends that aren't even supposed to be in the building.
I gave up on trying to "go big with carpet cleaning " years ago. There are very REAL reasons by the business is dominated by owner operators and the two guys and two financed / leased trucks operators. Even running two trucks is hard. When I had nine guys at the Pentagon every night with steamon demons and cimex machines, I was killing myself. More than once I found myself fighting back tears at 3am from shear exhaustion. Worse the net money wasn't that great. It was profitable, but NOT WORTH THE HASSLE. Employees are a pain in the ass and have to be directly supervised or they will drain you dry 16 different ways. The salons I own operate like a well oiled machine because there is a floor manager watching over everyone every second of their shift. Hard to do that with guys running service calls all over your county or even 5-6 guys spread throughout a large building. Hence: the owner operator and maybe a three truck operator here and there is the bulk of this industry. Since 1990 when I got in the business I have seen tons of "big operators" close up. Some of the large operators you hear about, haven't made money in a decade or more. Nice salary and benefits, but an operation that often doesn't even earn the cost of capital. NO THANKS.
Hence, gearing your mind for it. Switching over to
strictly managing in lieu of o/o managing jani. was a struggle. My grown kids helped to make the transition smoother. So did social security and retirement with more to come