Thanks for the invitation to chime in here Mike.
What’s the bottom line?
The 7 step program gives you the best possible chance of keeping your customer, YOUR customer. Hard numbers vary cleaner by cleaner. If you’re already doing over 75% repeat business monthly, then we can take whatever you’re doing now off your hands. Perhaps even reduce your cost. If your not seeing that type of repeat business, 7 step can help you get there. It takes some time (at least 3 months) because you’re making a transition from “Sending Marketing” to “Providing a Service”.
How do you KNOW it works?
ServiceMonster reports it.
ServiceMonster tracks your customers, your conversion rates and even your return on investment. We have trained, supported and have provided marketing coaching to carpet cleaners for 6 years; day in and day out. We have seen what works and what does not. 7 step works. It has been designed from the ground up based on the trends we see in the industry.
What’s the difference between you and “other” companies that send out cards?
The only way to fully understand the answer to that question is to do the trial. But here is my best attempt.
ServiceMonster IS: Complete Customer Management, Powerful Marketing with both Do-It-Yourself and Do-It-For-Me marketing, accounts receivable and order management, scheduling, data banking (as in security), and it’s Carpet Cleaning Specific.
The FillMySchedule portion is: Designed for cleaners, is extremely high quality, and takes seconds to approve for print.
ServiceMonster will create your campaigns automatically, no need to upload any lists or manage your customers in different applications.
Not to mention our pride in customer support and service.
I would be happy to answer any additional questions, even do a green room on it if public opinion favors it.
Thanks to Mike for the opportunity to say a few words.
Joe “Monster”
Customer Support
http://www.principalfocus.com
