Initial Inspection/Why a Thermal Camera
Determining the scope of damage is probably the single most important set in processing a water loss. If you were to miss a wet area during inspection, such as a closet or an adjoining room that was wet from water which migrated beneath the wall, it shows a lack of knowledge of how water flows. It also shows a lack of professionalism in that you weren’t thorough enough to check everywhere.
You must do everything we can to avoid this from happening. Take your time, be a good investigator, don’t be fooled by what the homeowner thinks is wet, they only go by what they see. You have the meters and instruments use them. If you do very many water losses consider a Thermal Camera. The price has come down on them substantially. It will give you a quick idea of what is wet so you don’t miss anything. It also shows another level of professionalism.
