Hagopian?

[Mikey P]

What biz software do you pos hacks run off of?



Joe on Mikey's PC

 

[Ken Snow]

We use a software product called Navision Financials that we built our order entry systems (on location and rug care) for our cleaning ops onto. We also integrated a bar code software that allows a rug to be tracked throughout the dozens of possible work locations and hundreds of bin locations between our plant and our currently 4 (will be 5 in July) Rug Care Centers. We also integrated a routing software called Paragon that saved us a body and produces excellent routes on a day to day basis.

Our fire & flood rest division uses its own software called RFMS and our Retail business is on a system called GERS, which is a retail product designed for the furnitutre industry we mod'd to accomodate our 4 showroom Rug selling bus.

At some point in next 2-3 years we are hoping to consolodate down to Nav & RFMMS or just Nav.

 

[Studebaker]

Good answer.

Is there a problem with that?!

 

[Mikey P]

None at all.



I'll bet ten bucks Ken can't open the program.

 

[Ken Snow]

LOL- you lose, and its not a program like an isolated word, excel etc. It is a complete bus software package with dozens of modules, reports, etc. Just on Nav for our cleaning bus's I've spent 1/4 mill in customization and it is very robust. We have over 30 pc's operating it, plus we can remote access from home.

 

[Brian R]

Hey Ken, I was checking out your website. Will you guys really do 1000 sqft of carpet for 100 bucks?
Not trying to jab you, just asking.

 

[Ken Snow]

If that is what the rooms are brian. In reality a LR, DR & 2 BR's would be more like 550-750ish and then you have halls & stairs, SG etc to add onto the ticket.

 

[Mikey P]

and the average Hagopian ticket is?

 

[everfresh1]

If that is what the rooms are brian. In reality a LR, DR & 2 BR's would be more like 550-750ish and then you have halls & stairs, SG etc to add onto the ticket.

I knew that $99.95 for 4 rooms you guys advertise on TV was too good to be true for you guys.

 

[Ken Snow]

Not sure what you mean Jamie- it is 4 rooms for 99.99 if that is what someone needs cleaned. Or 2 rooms for 59.99. What is your point?

Mike, avg ticket is just south of $140.00 now for on location. Rug cleaning avg ticket is a little higher.

 

[everfresh1]

If that is what the rooms are brian. In reality a LR, DR & 2 BR's would be more like 550-750ish and then you have halls & stairs, SG etc to add onto the ticket.

I knew that $99.95 for 4 rooms you guys advertise on TV was too good to be true for you guys.

:?: Maybe I misunderstood what you are talking about with this quote "550-750ish" this is $ right?

 

[Kevin. McCreary]

With a $99 price point $140 average isn't too shabby for a company that does a crap load of volume.
40% up sell.

 

[Ken Snow]

Sorry Jamie- that was sq ft not $ amount we were talking about. Now I understand the confusion.

Kevin the price points marketed are just offers to give people a reason to call. What they actually need clkeaned is very individual and our prices are still reflective of those rates. The $140 includes dozens of jobs a day that are less than a hundred many that are 100-125 and some jobs that are as much as 3-400 or more. the 140 is just an avg.

 

[Kevin. McCreary]

Its still a decent average for a company with large volume.
I bet you the guys down the road at Modernistic have an average ticket of less than $100

 

[Brian R]

I understand, Ken.

 

[Ken Snow]

I would guess that Modernistic's avg ticket is similar to ours. There pricing is similar and they also have a very loyal customer base. Bob McDonald and I have known eachother since we were both young men, though he's got me by a few years.

 

[XTREME1]

I heard "clean as a whistle" average ticket is $1,426.56 with 5 jobs per day per truck with over 40 trucks. If you want to build a similar business send me $2,500 and I will show you how.