“Hard Surface Identification: The Skill Every Pro Needs”

Mikey P

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“Hard Surface Identification: The Skill Every Pro Needs”
Think you can tell marble from porcelain at a glance? Or spot a laminate masquerading as hardwood, or worse, LVP? In this hands-on class, industry veteran Mike Pailliotet will teach you how to confidently identify stone, tile, vinyl, laminate, and engineered wood surfaces — without ever having to ask the customer. You’ll learn the key visual and tactile clues, how to avoid costly mistakes, and why mastering this skill can set you apart from the competition. Whether you’re cleaning, restoring, or selling, the right ID means the right results.

September 5th at 11:30 AM @ The Experience in Las Vegas


With over 40 years in the professional cleaning industry, Mike Pailliotet has built a reputation as a hands-on expert in carpet, upholstery, tile, and hard surface care — as well as a passionate advocate for cleaner-focused education and ethical business practices.

Mike’s career has spanned every corner of the trade: from running a successful cleaning business, running Mikey's Board.com, the original independant discussion forum for online cleaners, to developing innovative tools through his company Green Glides, to organizing national training events such as Mikey’s Fest, where industry professionals give back by cleaning Ronald McDonald Houses and other charitable facilities.

Throughout his career, Mike has championed Best Practices, transparency, and honest communication — resisting the industry’s history of “quick profit” upsells and gimmicks that damage long-term trust. His work continues to bridge the gap between cleaners, instructors, suppliers, and industry leadership, ensuring that the craft and professionalism of cleaning remain at the forefront.


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