Help with streaks on couch

[tres davis]

Just got an email from a customer. Couch was cleaned about a week ago and left these streaks. We use avenge upholstery prespray and sapphire upholstery tool. I'm unsure of any details or fabric type etc for now as tech is off on vacation. Very rare for him to have a call back.

 

[Cleanworks]

Looks like he missed cleaning those areas or didn't vacuum or groom the pile in the same direction. I would just rewet it and go over it again with the same process.

 

[Jim Pemberton]

I can't tell from the picture if the fabric has a pile (velvet like) weave to it.

It could be pile reversal.

 

[Mikey P]

Im betting those pics are taken when the early morning light is just right...

Re-wet and groom.

 

[Ed Valentine]

Pre-spray lightly, using water, and groom using a rolled sponge.

 

[steve_64]

I'm with Mike, looks like tool marks. Maybe had a something get caught in a corner of the vac slot and didn't feel it.

Rewet and groom with a brush.

 

[tres davis]

Thanks guys, was hoping that it was just something simple like that

Will try that out

Thx again

 

[Jim Pemberton]

Let us know how it turns out. You likely have no problem at all here.

 

[tres davis]

Easy fix, no issue
Thx for the input gentlemen

 

[Sierra Clean Care]

Mist with distilled water, and use the 4 way grooming technique. @Jim Pemberton