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sassyotto

sassyotto

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Jun 7, 2013
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Wisconsin
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Paul
IDK, there is a burger joint here in Appleton thats been around forever. Always has had very polite high school kids there. Still does.

Same amount of kids, same great service.

Dont know what his secret is.
 
Mikey P

Mikey P

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Oct 6, 2006
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The High Chapperal
what kind of hiring bonus and relocation $ you be payin?


Mike was quick to call me back after I inquired through their website. We discussed what we wanted cleaned, he gave me a quote & was here 2 days later! Super friendly, great w/ our pups, knowledgeable & quick! Mike cleaned our sectional couch which we’ve had for over 11 years…it looks amazing! Carpets look and feel fresh & new as well. Will definitely highly recommend Connoisseur carpet & will have him back again!
 
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Jim Pemberton

Jim Pemberton

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Jim Pemberton
Mikey P said:
at companies with a culture that doesn't involve sweating, upselling, heavy lifting, joint stressing, piss, shit and chemistry.
Click to expand...

(Marty, this is another one of mine you'll want to skip, or at best skip read.)

I've listened to trade show presentations since 1976.

Most were boring, forgettable, and rehashes of the same old stuff.

One from Rusty Amarante (now a founding father of the Belfor restoration franchise) stands out.

I can't remember the exact words, but it was essentially this:

"You're asking someone to drive a smelly truck to peoples' houses, operate a complicated machine that is often in disrepair and takes a series of hard to remember actions to start, then to remember a variety of cleaning product dilutions and formulas. Once in the house, they have to relate politely with people who have a million emotional issues, navigate through all sorts of items of real or perceived value and not break them, then operate equipment that creates a hot and smelly environment. Afterward, they have to be able to explain if things aren't perfect, and get it all done in time to make it to the next job and start the process again.

All the while they are working for a boss who doesn't know how to be a boss, and treats them like his kids, not employees.

You expect someone to want to do all of this when they can work at a fast food place for more money?"
 
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Mikey P

Mikey P

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Jim Pemberton said:
(Marty, this is another one of mine you'll want to skip, or at best skip read.)

I've listened to trade show presentations since 1976.

Most were boring, forgettable, and rehashes of the same old stuff.

One from Rusty Amarante (now a founding father of the Belfour restoration franchise) stands out.

I can't remember the exact words, but it was essentially this:

"You're asking someone to drive a smelly truck to peoples' houses, operate a complicated machine that is often in disrepair and takes a series of hard to remember actions to start, then to remember a variety of cleaning product dilutions and formulas. Once in the house, they have to relate politely with people who have a million emotional issues, navigate through all sorts of items of real or perceived value and not break them, then operate equipment that creates a hot and smelly environment. Afterward, they have to be able to explain if things aren't perfect, and get it all done in time to make it to the next job and start the process again.

All the while they are working for a boss who doesn't know how to be a boss, and treats them like his kids, not employees.

You expect someone to want to do all of this when they can work at a fast food place for more money?"
Click to expand...
and then there is Sarti....
 
Trip Moses

Trip Moses

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Savannah GA
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Trip Moses
Jim Pemberton said:
(Marty, this is another one of mine you'll want to skip, or at best skip read.)

I've listened to trade show presentations since 1976.

Most were boring, forgettable, and rehashes of the same old stuff.

One from Rusty Amarante (now a founding father of the Belfor restoration franchise) stands out.

I can't remember the exact words, but it was essentially this:

"You're asking someone to drive a smelly truck to peoples' houses, operate a complicated machine that is often in disrepair and takes a series of hard to remember actions to start, then to remember a variety of cleaning product dilutions and formulas. Once in the house, they have to relate politely with people who have a million emotional issues, navigate through all sorts of items of real or perceived value and not break them, then operate equipment that creates a hot and smelly environment. Afterward, they have to be able to explain if things aren't perfect, and get it all done in time to make it to the next job and start the process again.

All the while they are working for a boss who doesn't know how to be a boss, and treats them like his kids, not employees.

You expect someone to want to do all of this when they can work at a fast food place for more money?"
Click to expand...
Now I want to quit
 
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bob vawter

bob vawter

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Sep 15, 2007
Messages
43,717
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La La Land
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bob vawter
I can remember back in the early 80's
Grown men with families calling me begging for work...actually crying sometimes......at that time my starting
Hourly wage was 7/hr and I was killin It at $39.95 lr/dr &h....extra rooms 12.95
Average ticket 60 -80 a job....usually
10 jobs a day or so!
LOOK THERE HE GOES...THATS MR BOB!
 
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Jim Pemberton

Jim Pemberton

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Jim Pemberton
bob vawter said:
I can remember back in the early 80's
Grown men with families calling me begging for work...actually crying sometimes......at that time my starting
Hourly wage was 7/hr and I was killin It at $39.95 lr/dr &h....extra rooms 12.95
Average ticket 60 -80 a job....usually
10 jobs a day or so!
LOOK THERE HE GOES...THATS MR BOB!
Click to expand...

Those were the days

We built our multi-truck cleaning company and restoration business on ex-steelworkers back then.

....and set up a lot of them in the cleaning business. The kids and grandkids of some of those guys are still coming back here. I was talking to one of them today: He replaces bearings in electric clutches rather than replacing the clutch itself. The same with blowers. He'd get along with @Lee Stockwell

A different type of guy got in the business back then, and it was a different world.
 
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I

ImperialCC

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Joined
Apr 11, 2021
Messages
122
Location
Gaffney, SC
Name
Jason McCurry
My Proteam took a Viagra and the front kept coming up off the carpet and I had to shake it to get the head to go down. At any rate I went to 3 vacuum repair shops to get the thing adjusted. No one wanted to work on it. "Take it back to where you got it" "It is not doing it now" "I am not familiar with this brand" I do not like working on stuff. Would rather pay the expert. Had to break the screwdriver out myself. Got it fixed myself. I was stunned that people had a customer walk in and an easy 15 minute fix but they turned it down. One would have thought maybe this dude might come back, buy bags from me, more service, or perhaps a new machine. Not on their radar.
 
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