honesty dilemma

Papa John

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Aug 19, 2013
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6,587
Location
San Francisco, CA.
Name
John Stewart
A customer overpaid by $40.06, after checking the Venmo receipt, $40 of that is a tip.
So the real overpayment is only 6 cents.
It's simple enough to refund the 6 cents, but the bookkeeping of this is a PIA to record and costs more than the 6 cents to record in my time.

What are your thoughts?
 

Cleanworks

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Oct 22, 2012
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26,929
Location
New Westminster,BC
Name
Ron Marriott
A customer overpaid by $40.06, after checking the Venmo receipt, $40 of that is a tip.
So the real overpayment is only 6 cents.
It's simple enough to refund the 6 cents, but the bookkeeping of this is a PIA to record and costs more than the 6 cents to record in my time.

What are your thoughts?
You are not Abe Lincoln and you really can't walk that far.
 

Jim Pemberton

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Joined
Oct 7, 2006
Messages
12,021
Name
Jim Pemberton
They'll get a chuckle out of it and you'll fell bedder

Uncle Larry nailed it.

It is much the same is giving your customer the pennies you find under the cushions

While I'm sure that they will find it meaningless to them monitarily, they'll retain a deep impression of your honesty.

And even if not, you'll feel better.
 
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