You aren't competing with any other companies in the booking app. All your customers that happen do download the booking app, either through a text notification (which you can optionally turn off), or through hearing about it elsewhere will only see you.Your rep Andrew is a great guy, very helpful etc. we just got turned off from HC though because of the reasons above. We aren't looking to compete with other companies using HC market app. We simply needed a scheduling software to do just that, scheduling. Not trying to get our customers to download an app that has competitors on it, can't use our own credit card processing system (to close out invoices using credit card you have to use HCs credit card processor or you can't close out invoices). Even if you turn off the market place text message notifications to customers telling them to download the app, the email invoices still advertise to the customer to download the app (at the bottom). According to the article above, HC is geared to promoting downloads of the app then personalizing small business needs for scheduling. For business not concerned with this, HC would be ideal for you.
So they would no longer see Russell Roberts and Todd Vincent if they navigated to carpet cleaning?You aren't competing with any other companies in the booking app. All your customers that happen do download the booking app, either through a text notification (which you can optionally turn off), or through hearing about it elsewhere will only see you.
That is correct. You would have to turn yourself on in the marketplace. Then, your customers will not be able to see your competition if they download the booking app with your invite code (which is automatically embedded in your text notifications).
True, you can quilt together several tools that generally don't communicate with each other and have separate account processes, or you can choose HouseCall Pro, the one-stop-shop tool that merges everything together. Personally, I would rather have one tool that does it all than a bunch of tools that have to be separately managed.I like my "Square/google calendar/quickbooks online" combo more and more....
You should invite me over for breakfast then. I understand where you are coming from. We are just trying to make it easy to run everything under one roof so you don't have to log-in to everything and keep track of separate accounts. We also have a great post card/email customer remarketing feature (an many other features that can help your business). Calendar, quickbooks, and payment processing are just 3 of our many features. PLUS, we are cheaper than Square (1.99%)I can make toast and coffee at the same time. :-)
Again Shane, we will not sell anything of yours to anyone. We will not market to your client list.When i left salesforce and all their apps, they didnt sell that information to the rookie of the week
When i stop using an app they dont get to keep that information and sell it to a competitor
This is simply incorrect. We are not more concerned with the proliferation of the app than improving businesses, and our track record shows it. There has been no other field service management software that has developed more features to help businesses in so short a time as HousCall Pro. We literally take feedback and implement changes/features within an average of two weeks.There are always going to be inherent issues when the seller of the app is more concerned about proliferation of the app than they are on your business.
That doesn't mean you should sign up, just know what you signing up for.
I am not being disingenuous at all. The articles you are referring to were sourced back when we were pushing the consumer side of our app. We have since then shifted drastically and began developing features for service professionals to create the best software as a service tool for pros like you.How come every article online says you match up homeowners with contractors? You said its imperative the pros bring in the clients....
This field service angle started when you started posting on forums.
Ruben when a cleaner leaves HC the customer keeps the app and it is still live. They are just not in carpet cleaner section anymore, 50 $69 whole house guys are.
We dont bring customers to angie, they advertise and bring customers to us.
Quit being disingenuous, you know all this ....
50/50? I don't see how the app serves me 100%.We are not more concerned with the proliferation of the app than improving businesses, and our track record shows it.
You would show up in your category exclusively. If your customer downloads the app via your automated text notifications or using your code, your customer would only see you in the carpet cleaning section.50/50? I don't see how the app serves me 100%.
If I were to ask my client to up load a service app, I'd want it exclusive to my company.
Maybe I'm asking too much but I only care about myself.
I don't care if you're going to kick me back a few dollars for others service providers business. I'd rather not be associated with that type of program. Maybe its just me but I'm not willing to put that burden of downloading an app just to schedule me. Nothing personal!