Ron Werner said:
Oh, apartments! Those I don't usually get into. That was a 2bdrm "Condo". Client had just purchased and was just moving in, had to be cleaned with a porty. Charged 65+25 for protectant.
I'm still at 55/sf normal, so you figure 250sf for LR/DR combo, 50 for hall, 100 for Bd1, and 120 for bd2, that's 520 sf. (I've measured bigger ones) equates to $286.
Move Outs? Rarely.
Script goes:
How much for a 2bd apartment?
May I ask, are you moving out?
Yes.
Are you looking for best price?
Yes.
I'm not it. I recommend .... They've got the lowest prices.
Oh, thanks. What makes you more expensive?
(and then I tell them the difference)
I'll remember you when I move into my own place.
That's good Ron. I do a similar thing. I always tell them that they might be better off with a lower price cleaner
"But be careful, ask a lot of questions. They may do more damage than good and cost you more money in the end. Not to mention, they may give you one price over the phone and then try to raise the price on you when they get there."
That one has worked for me.
It works because it's true and I think the customer knows it.
I even tell people moving out a similar story.
"Are you trying to get your deposit back?"
Yes "Remember, if they do a bad job or cause a problem with the carpet, the owner/prop manager will hold your deposit until it is resolved or maybe even keep it it. If you spend a little more now and have it done right, you may be better off. I will even come back for your prop manager if there is a problem so you don't have to deal with it."
I get move outs to pay my prices with this and everyone is happy.
It's like a big love triangle
Me Tennant
/ /
/ /
/ /
/ /
/ /
/
Landlord
Crappy triangle, but a love triangle none the less.
Edit: Well it was a triangle before I submitted it