Charlie Lyman
Supportive Member
My class must have really sucked, I didn't get hardly any food at all.
hogjowl said:I just want the food to be good and the jokes not to be corney.
billyeadon said:From an instructors viewpoint. When you attended your formal schooling everyone in the first grade was about the same age. A few kids may have been smarter but most were about the same.
Last week I had 27 people in a CCT class. One guy had owned a very successful franchise and was taking the class only as a prerequisite and finished his exam in about 25 minutes. For him the class was really just a review. For many of the others this was their first training.
The problem for the instructor is at what level do you teach. If I go for the basics then the veterans are bored if I talk about the differences between 6 and 6.6 nylon fiber the newbies glaze over. It is a major balancing act.
From the students perspective sitting in a room for 2 days when you are used to being very active is a tough activity.
As for warranties my job is to explain what is going on with the SOA and other issues. What you do with that information is up to you but ignorance is expensive. I try to explain that certain mills such as Tandus do not want a Cimex used on trheir carpet. I certainly don't agree with this stipulation but I don't make the rules. We talk about the new SmartStrand fibers and explain how they are different and what is true and what is a lot of marketing.
I have always felt that one of the best things about a class is the networking on the new ideas you are exposed to from the other students. If you are going to spend 2 days make sure you use them wisely.
Jim Pemberton said:Being the bearer of unpleasant truths is among the least rewarding parts of being a trainer in this industry.
I think that every student should know the rules and guidelines set by carpet manufacturers, fiber producers, other groups such as Wool Safe, as well as the ever evolving "green issues".
It doesn't mean we instructors support or even agree with them; in most cases we don't. But by being informed of the issues and potential consequences, each individual company can make decisions that are in their own best interests. This type of "product regulatory" pressure exists strongest in commercial establishments, where the total expense of the carpet investment is higher, and the desire to deflect (or inflict) performance responsibility on others would be the greatest.
Ultimately the great thing about owning ones own business is that you have the choice to do things in the way that you wish. Those choices are more easily made when you have the best information possible to make decisions that are in yours and your customers' best interests.