in your experience, how many people call the next company on the list rather than leave a message and hope for a call back, these days?

[Mikey P]

new customers that is...

 

[Meter Maid]

Probably quite a few, if they aren’t a referral or heard about me through community groups, etc.

I don’t care about the customers just working a list.

 

[Chris A]

Not many, we miss a lot of calls bc there is only one of us answering at any given time, most leave messages or book online

 

[hogjowl]

How would anyone really know?

 

[Mikey P]

How would anyone really know?

by paying attention, try it some time

 

[Papa John]

It's difficult to know for sure, And I don't care.

I'm not out to bet my competitors on price. I'm out to bet them on quality.

However, I have sort of a delimia. I haven't really advertise or reached out to my past and long over due clients in over 2 years.
Should I advertise when my schedule seems to fill up anyway.? Our client mix is 20% New and 80% Repeat.

 

[steve_64]

How would anyone really know?

I call back missed calls and only once in a great while is it a customer. Maybe 5 or 6 a year just guessing.
So 50% lol.
I'm waiting at Walmart for new tires on the van.

 

[hogjowl]

by paying attention, try it some time

Stupid answer

 

[Mikey P]

Stupid answer

Ok Gump

 

[AlienAgent]

Just this morning a lady called me on my new business line for the VLM only business I just started. Before I can pull the phone out of my pocket and draw a breath to answer it, it stops ringing. My regular business phone starts ringing, same number. She wanted a mobile home cleaned today and absolutely couldn’t wait. I’m booked solid until nearly October.

Unless it is a referral, I think a lot of people just go down the list. It’s an instant gratification, microwave ready culture these days.

 

[Nomad74]

I answered the phone yesterday and the lady told me I was the only cleaning company that answered. Everyone else went to voicemail.

 

[Cleanworks]

How would anyone really know?

I call back potential customers that have either left a message or even ones that didn't. I lose a few but I am surprised at how many wait for me to call back.

 

[Cleanworks]

Just this morning a lady called me on my new business line for the VLM only business I just started. Before I can pull the phone out of my pocket and draw a breath to answer it, it stops ringing. My regular business phone starts ringing, same number. She wanted a mobile home cleaned today and absolutely couldn’t wait. I’m booked solid until nearly October.

Unless it is a referral, I think a lot of people just go down the list. It’s an instant gratification, microwave ready culture these days.

I don't do last minute jobs usually. Always seem to have other issues.

 

[BIG WOOD]

I answered the phone yesterday and the lady told me I was the only cleaning company that answered. Everyone else went to voicemail.

I had the same kind of call today.

 

[Chris A]

I actually answered a local call that came in around 4, it was HCP

 

[sassyotto]

How would anyone really know?

easy. once I check messages on my answering machine, I go through the caller ID for the day. Reason I do this is to verify the phone number that was left on the message as I cant always understand what people say on the message. So when I go through the caller ID, I can also see who else called (in my area code which eliminates spam callers). Not many dont leave a message from what I see.

 

[hogjowl]

Uh huh

 

[clean image]

Good topic.

If your owner op- and busy - The water overflowing the bucket is not worth the chase. Like apple guy said.. "they have to chase me down"


If EFFICIENT multi truck OP, you monitor and track. You manage, no drop lost. A great OM

To answer the question, depends on service

Production another story

 

[Mikey P]

All I know is my kid went camping this week and I aint got shit on the schedule next week

 

[Cleanworks]

All I know is my kid went camping this week and I aint got shit on the schedule next week

I'm still booked 2 weeks out. Going to try to do a shake down cruise on my new old boat Sunday.

 

[Nomad74]

I'm still booked 2 weeks out. Going to try to do a shake down cruise on my new old boat Sunday.

I'll be going in a shakedown cruise in my Lima bean special tomorrow because It has it's own water and I'm cleaning a pain in the ass complex.

 

[hogjowl]

I'll be going in a shakedown cruise in my Lima bean special tomorrow because It has it's own water and I'm cleaning a pain in the ass complex.

Tell Boyle hi for me

 

[Mikey P]

I love weeks like next week, two jobs, one mega atv ride, a shit load of new glides coming in, 40 on back order and prep my act for Vegas the following week.


Life is grand.

 

[hogjowl]

“Act”

 

[Nomad74]

Tell Boyle hi for me

Tell him yourself

 

[Cleanworks]

I love weeks like next week, two jobs, one mega atv ride, a shit load of new glides coming in, 40 on back order and prep my act for Vegas the following week.


Life is grand.

Could be 2 grand if you try harder.

 

[Mikey P]

“Act”

That's greek for "bitter"...

 

[Cleanworks]

I'll be going in a shakedown cruise in my Lima bean special tomorrow because It has it's own water and I'm cleaning a pain in the ass complex.

I like your Lima bean. Not as hot and powerful as your 870 but so easy to use.

 

[Mikey P]

Could be 2 grand if you try harder.

Try harder?


Lol.


September is going to be in the 50k range, I'm good

 

[hogjowl]

Tell him yourself

I’m not the one cleaning his house