I was just checking to see when I made this post which was May 3rd. I actually dropped my van off at my suppliers on the first and told them I was going out of town the 6th through the 10th and would be in the following Monday or the 11th to pick up my newly installed truckmount. When I got back in town and went to get my truck, no progress had been made and the machine had not moved from where it sat when I dropped my truck off. I got a call from one of my customers about a tile cleaning for their business and booked the job at 1200 dollars. I asked them if they could wait untill the 23rd and 24th to have the job done so I would have my new machine with apo and to get the job done faster. The owner says they want the job done on the 31st or this Sunday. I am thinking great and schedule two more tile jobs for this weekend or close to 4 grand in 3 days.
You see I purchased this machine a while back and paid cash for it which included a complete installation. Since dropping off my truck I have pruchased a water box for 1100, customized hose reels, chemical shelves, and a few other things to make my set up even better including 2.5 inch hose.
Back to the original message. I went in several times and my suppliers had not made any attempt to get my machine installed. Every time I went in they were just sitting on their asses because they don't work the last two hours of the day. Finally I was sure they would get it installed last week. I went in Tuesday after the holiday and the damn machine had not moved. I told them I had to have the machine this weekend no questions asked. I go back Thursday and the machine is sitting in my truck and the only thing left to do is to install the hose reels and fuel tap. This was like 12 oclock and they close at four. I thought they would have it finished Thursday, but the guy tells me he is going to wait untill Friday morning to finish up. My grandfather passed last Sunday and I had to go to the funeral today at 2:30 and went to my suppliers around 12:00 and nothing had been done and the guy tells me it won't be ready untill next week. I told him he may have cost me a couple thousand dollars in work. His response should have been we will work tommorow to get everything finished up.
I know their customer base pretty solid and it's mostly janitors. I know I am also one of their best customers and I spend some serious dough in this place on chemicals and maitenance. I am PISSED right now, but I don't want to cuss the guy out because I want my machine put in right. I don't nickle and dime I just walk in buy what I need no questions asked and they have always been more than fair with me.
And one more thing. I can not believe the fuel tap for the
Everest HP for a 99 chevy van costs almost 800 dollars. I do feel I am being overcharged for this. If anyone can show me where I can get one for even a hundred or 150 less I would greatly appreciate it. I will buy it and make them put it on and have them send whatever they ordered back.
The bottom line is they didn't want to fool with my machine because they already collected the money to install it months ago and they are working on other trucks and doing odd jobs instead of taking care of me. By the way I am going to have to do the tile job Sunday with my Legend, and the other jobs decided to wait lucky for me. I really wanted to use the
Everest with the apo to clean part of the job where there is no grout only concrete with around 2,000 psi as I feel it would have cleaned better.