Is it just my premium damn self or are you fellers

Cleanworks

Moderator
Joined
Oct 22, 2012
Messages
27,518
Location
New Westminster,BC
Name
Ron Marriott
I get quite a few tips. Not uncommon on a small job that they will slip me an extra twenty. Larger jobs, it's often a fifty. I don't use a pos device but those that do often include a tip option and find that prompted like that, customers will tip more often.
 

Jim Pemberton

MB Exclusive.
Joined
Oct 7, 2006
Messages
12,425
Name
Jim Pemberton
Attitudes from service people in most all fields are crappy, and customer service as any kind of concept is becoming a thing of the past.

When people meet anyone who is cheerful and pleasant, they are more likely to tip them because it is a refreshing experience in this wasteland of resentment and ennui we now live in.
 

Mike J

Member
Joined
Feb 21, 2022
Messages
1,326
Location
East
Name
Mike Joannides
Im getting more because it offers tip option with email invoice. That did make a difference for sure. A lot of my repeats are no tippers, but good as gold.
 

D Luke

Supportive Member
Joined
Apr 12, 2015
Messages
1,018
Location
MI
Name
Derek
tip option on your invoice? ehhhhhhhhhhh

Seems uncouth to me. But then again I don't get all that many tips so what do I know?

We (two man crew) probably get a $20 tip to split a couple times a week. A great tip is $20 a piece. We recently got $50 per person on a decent sized job. It was like Christmas.
 
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Mikey P

Administrator
Joined
Oct 6, 2006
Messages
114,944
Location
The High Chapperal
I ooze Life.



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Mike J

Member
Joined
Feb 21, 2022
Messages
1,326
Location
East
Name
Mike Joannides
tip option on your invoice? ehhhhhhhhhhh
Not my style. Thought it was cheesy. But I'm not gonna fight it. I told you I don't upsell anything and (try) to go above and beyond. Discounts when I think it really matters to the client. My wife smacks me but knows she can't fire me so I still do it. But Im riding this one for the rest of my journey. They can always hit NO. (or %10, %20, custom). And %20 is usually on the BIG tickets. They love the miles, lol.
 

Mike J

Member
Joined
Feb 21, 2022
Messages
1,326
Location
East
Name
Mike Joannides
tip option on your invoice? ehhhhhhhhhhh
Also, just happened. For the second time in my career I had to make the phone call and tell them the next call was going to small claims court since customer was not responding to invoices and calls.
The next morning, ding, payment came in from him with a $77 tip. I LOVE the tip option and proud of the tips that come with it.
 
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Dolly Llama

Number 5
Joined
Oct 7, 2006
Messages
31,225
Location
North East Ohio
Name
Larry Capitoni
en·nui

a feeling of listlessness and dissatisfaction arising from a lack of occupation or excitement.

..............................................................

and I thought it was some kind of big bUrd...

..L.T.A.
 
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Meter Maid

The Undetective
Joined
Nov 29, 2017
Messages
3,859
Location
Dayton,Ohio
Name
Chris
My tips decreased as my prices increased.

I rarely get tips but the customers love me for obvious reasons.

When my kid works with me, he gets lots of tips.
 

steve_64

Member
Joined
Aug 11, 2012
Messages
13,371
Less change in tipping, more in size of job. We’ve seen a huge increase in full day/half day jobs as opposed to minimum services.
That's what I'm experiencing too.

I raises my prices quite a bit. Lost a lot of apartments and smaller jobs.

Some new start ups have picked up a lit of that but I've had 4 projects going at the sane time.
 
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