Its a texting world, consider live chat

[Kevin B]

We started doing live chat a few months back and it works really good for us. We started with livechat and now use a widget called "formila". So far so good. People love it.

We book a handful of jobs weekly using this.

Pros:

Convenient for the client
Convenient for the phone person
Stores and logs all chat
Easy to use phone app

Cons:

Could be frustrating to a potential client if you dont respond.
Easy for competitors to ask you questions

 

[Mikey P]

Does Service Monster have this integrated?

 

[Kevin B]

No, this is on our wordpress website. Easy to setup