My guess is someone just wants to buy a glide, and this picture is to show what they want.
What you should do is give them a link to your site so they know what to get.
What you probably have already done is suggested that the wand has problems, and they are many. Or, to put it to the root cause, the wand owner has problems, and they are many.
Actually they had four wands and didn't know what any of them were.. turned out. Three of them were the sapphires and one was a prochem. I sent her my video on how to adjust Jets properly and gave her Marty's phone number so he could read the closed captioning outloud, as a thank you gift for spending $800, and he answer any questions that might arise