Bill Soukoreff
Member
I just got burned from an online order from Jon Don. Just want to warn others from Canada about this problem because it really sucks to get nailed on double shipping charges and double UPS Brokerage fees.
I ordered some small items and it was worth paying the UPS Brokerage fee of $33.88. However, one of the items had to ship from another location (unknown to me) and so I received two shipments, which means double brokerage fees and almost double shipping charges.
The brokerage and shipping charges will now be more than what I ordered!
I phoned Jon Don to see if they were aware of this, and the guy said that yeah this happens a lot. He said thats why it is better to phone your orders in and verify that shipment will not be split up.
I asked him if they could notify online Canadian shoppers of this possibility and he said no, hardly anyone orders online. :shock:
So if you order from Jon Don, watch out and make sure you PHONE IN YOUR ORDERS and get them to verify that it will be all shipped together.
I ordered some small items and it was worth paying the UPS Brokerage fee of $33.88. However, one of the items had to ship from another location (unknown to me) and so I received two shipments, which means double brokerage fees and almost double shipping charges.
The brokerage and shipping charges will now be more than what I ordered!
I phoned Jon Don to see if they were aware of this, and the guy said that yeah this happens a lot. He said thats why it is better to phone your orders in and verify that shipment will not be split up.
I asked him if they could notify online Canadian shoppers of this possibility and he said no, hardly anyone orders online. :shock:
So if you order from Jon Don, watch out and make sure you PHONE IN YOUR ORDERS and get them to verify that it will be all shipped together.