Lvp problem

[BigG]

Hey there. Haven't been on here in years but here's my problem. I did a Lvp floor with a crb and neutral floor cleaner and customer complained about shiney line on floor.

I went back to inspect and looks to me crb brushes left shiney lines (polished) in random areas. Im guessing from the transition of front to back stroke.

I tested cleaners from the exact cleaner I used vinegar ect, nothing works. I found a melamine pad the might dull the finish back down. This is a matte finish floor.

Any thoughts? Has this happened to anyone?

Pic attached.

 

[hogjowl]

Have you considered the possibility that there was a topical finish on the floor?

 

[BigG]

No there isn't. Basically a brand new floor. I have a lot of experience removing floor finishes and there's definitely not one