My new Google Review--Is your customer as loyal as you think they are?

[Wandslinger]

"Tom Has been cleaning my carpet for several years now, it always looks great. He is quick, clean and courteous, a real professional. I tried someone else once last year and it reminded me why I always call Tom."

Hmmmmm

 

[hogjowl]

If I could make a profit cleaning as cheaply as my customers think I should, I’d be rich.

 

[Newman]

More common it is for a customer to cheat on you and come back, than to admit doing so...

 

[hogjowl]

I had a past customer come sit by me at a wedding party this past weekend and ask me if I thought I could get dog piss out of her carpet. This after I saw her give a raving review to another carpet cleaner for doing so a month or two back. She looked confused when I said I thought she’d already had it taken care of. When I told her I’d seen her review, she said “oh I just did that for a friend!”

 

[Nomad74]

 

[Old Coastie]

Lets review. Customer tries someone else but comes back to you.

And now yall are b*tching about it.

Gad.

 

[hogjowl]

Shut up
Idiot

 

[Old Coastie]

SUI

 

[Cleanworks]

I had a past customer come sit by me at a wedding party this past weekend and ask me if I thought I could get dog piss out of her carpet. This after I saw her give a raving review to another carpet cleaner for doing so a month or two back. She looked confused when I said I thought she’d already had it taken care of. When I told her I’d seen her review, she said “oh I just did that for a friend!”

So, that's a friend with benefits.