I say to you, the above limited info avail. in this thread would force you to call the Mfg. or Dist. and that would be a good thing.
I still say the guys who flip through a magazine or surf the net and try to "decide" what they want to buy are missing the boat. Sometimes you just have to pick up the phone, and maybe even go try one for yourself.
The same could probably be said for bulletin board hawks. If a manufacturer needs my money to fund the project he needs another customer and I need another manufacturer. I bought my truck mount from a broke dick distributor. He is now out of business. Any major purchase I make in the future will be with someone that can afford to be in business. A deposit is an understandable requirement for custom work. But Some of the things I have read on the boards are just plain ridiculous. Like sending the cash for a truck mount, or even a heat exchanger that hasn't even been built yet.