Ok so I'm impressed and pretty happy with sapphires cust service

[davegillfishing]

Just got a call from mike..after a 10 min talk he knew just what the problem was..thermal valve bad

Parts being nda tomorrow with detailed install instructions

He promised a follow up call soon after to be sure problem solved

Excited about getting this beast dialed in and making up for lost time..

Quickly falling back in love with the baby

 

[knoxclean]

Was that your distributor or someone at Sapphire?

 

[davegillfishing]

Sapphire direct

Dude knows his units like the back of his hand..I was pretty Impressed and will not lose his number lol

 

[Mikey P]

Mike Roden.











Thanks Bill!

 

[dealtimeman]

I think mr roden may have seen a few videos of how these units work

Or maybe he designed them!

Good on sapphire with good customer service.

 

[davegillfishing]

got a follow up call letting me know the parts shipped and making sure i had the numbers to call with questions..

old school cust service

love it!!

 

[hogjowl]

That's the way it ought to be. Happy to hear it.

 

[mirf]

Great news. Way to go Sapphire!

 

[Mikey P]

Free margaritas today at the outside Sapphire booth!

 

[Mark Saiger]

Free margaritas today at the outside Sapphire booth!

Mmmm...Margaritas!

 

[SamIam]

Do they have virgin margaritas??? and heck they brought like 8 trucks and filled half the parking lot.


Sent from my iPad using Tapatalk HD

 

[Russ T.]

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Mmmm...Margaritas!

Something about a couple margs that makes the upcoming northern MN Winter seem far away!

Hope you guys are having a great time!