Online Customer Satisfaction Surveys

[Blue Monarch]

Do any of you use on-line services for surveys? If so, are you happy with the system?

 

[J Scott W]

I was recently asked to participate in an on-line survey from company in our industry.

The format provided by the survey company was fine. However, the survey itself was poorly done. Bad spelling. Grammatical errors. Questions worded to produce biased results rather than truly collecting information.

I hope the company that gets this information does not place to much value on the results of a survey produced by a marketing intern.

Scott Warrington

 

[Chris Muetterties]

Sounds just like the CRI survey I took !! What a JOKE.