And if that's all they want, is the pee sucked out of the carpet, I can do that for them. It also does a stanley steemer job of cleaning the carpet at the same time. If they don't want to pay any more than a regular cleaning that's what they can have done.
I explain it to them in simple terms.
"Yes Mrs. Jones, you have many options, ranging from very expensive to the price of a regular cleaning. You see, the problem is that most pet stains need a cleaning process that is exactly the opposite of what you would use to clean most dirt, soil and spills. If you just want the pet problem improved, and don't want to spend any extra money, I can use a pre-spray designed to help remove some of those spots and help with the odor a little bit, but it's not the right product to remove all the soil."
Most people choose to have something else done, but the UPS works well in some cases.