Puzzled over a resoil issue---

[Guest]

---puzzled over a job that resoiled on us. We have been doing this berber for a tv preacher for many years. We prespray with tlc/Citri-solve/boostall mix for this oily job. Then HWE. Everytime it is perfect. But this time they said it resoiled in a few weeks. This suprised us.

So I went and rechecked it to find big black circles in all the traffic patterns. They said this never happened before. My techs said they used acid rinse but I suspect that they used form-95 detergent,perhaps accidentally. (You have to switch hoses between a/r and det.)

Would this have caused it or could it be a case of too much prespray applied?

Thanks,RJ.

PS:We took the Cimex over it and now it looks great now.

 

[FB7777]

I thought this was gonna be about Ed Valentine :shock:

 

[Dolly Llama]

"PS:We took the Cimex over it and now it looks great now."



probably looked great when the left the first time too

My guess is the citra-solve and poor wand technique is the culprit more than anything

..L.T.A.

 

[FB7777]

If they call back with the same issue in a few more weeks, I would suggest just clear water rinsing

I agree with Larry that the carpet has some residue, citrisolv is difficult to rinse.

 

[Jimmy L]

Poorly trained technicians.

Monitor and correct them before you lose (Notice the correct spelling of LOSE) business because of them.

 

[Guest]

They may have over-Citrisolved because of heavy oils. Good point! Got to talk to the lead tech, but no one evr wants to admit that it is their fault

 

[Guest]

Just found out that they used a De-limolene pre-spray in the mix. Now that would be way too much citrus for sure I suppose...

 

[J Scott W]

I wonder why the resoiling consists of circular patterns. Was the original cleaning done with wand or Cimex?

Scott Warrington

 

[Guest]

Wand Scott, but also just found out they used the 2 qt sprayers w/citrus in bad spots. We used a TM not Cimex the first time.

 

[J Scott W]

I think the circles that resoiled were likely the "bad spots" that got extra solvent. Sprayers that leaked is another possibility.

Scott Warrington

 

[RichardnTn]

Aliens "Carpet Circles" I bet it happened at night when everybody was in bed.... RR

 

[Out of Character - 0]

A hydro force knocked on it's side will cause that.

 

[White-Magic rebuilder]

I think the circles that resoiled were likely the "bad spots" that got extra solvent.

Scott Warrington

Yeah brother!