Hey Encapman (Rick) I bought my Cimex from you so take it easy on me. I said I use a RX20 99% on HWE. I do use my Cimex on commercial jobs alot. it is a major part of my service plan. It has been awesome and I use your Release It product, so again take it easy on .
My question about how to best HWE large areas of commercial office carpet. I do HWE as part of a maintenance strategy. I do 2, maybe 3, maybe 4 encap rounds and then HWE in this CGD office environment. That's what we are taught. We are taught / instructed to have some type of encap / HWE rotation on jobs like this, where you are the exclusive vendor providing carpet maintenance. You know the old "one two punch".
But again my HWE results have been mixed on old tired CGD only on swirl marks, not on cleaning performance of the RX20.
The problem with carpet cleaning is the we operate in a vacuum world. No pun intended. As a owner operator, I don't have co-workers to compare notes with. I don't work along side other carpet cleaning providers to compare notes / techniques / results. It can be frustrating. So I rely on my local distributors, classroom training, on-line forums, You Tube for information. So again my RX20 does great, yeah maybe it is slightly wetter than some wands, especially on long hose runs, but that's not the issue. The issue is swirl marks. Not on carpet tiles, more on old tired CGD. That's what I am looking for guidance on. And again I hope people look at this and answer with the "heart of a teacher", witty banter only goes so far when searching for answers. So thanks for the reply's, but still looking for guidance, so thanks in advance.