Yesterday I got a call from a customer that someone had poisoned her dog and he (the dog) defecated all over the carpet. I get there and my eyes immediately start burning when I walk in. I could barely inhale due to the strong odor. The smell was of extremely strong cat box and urine. The customer points to about 4 specific spots that are annoying her. This is definitely a case of Mike's "Just remove the porkchop". I click on my UV light and show began. There was urine everywhere. There also seemed to be a heavy residue everywhere. To complicate things, the urine covered stairs were going down, so I would have to clean against the fall of my hose. I Hate working against my hose on stairs.
I informed the lady that her carpet was so contaminated it would not be cost effective for me to treat it using the waterclaw method at $45 a gallon. I recommended replacement. That's when the truth came out. She was having visitors and just wanted it to smell better. I was ready to walk but she was desperate. I ended mixing a heavy dose of Pureforce CitrusForce (enzyme) and SaigerCide mix, added more SiagerCide to my rinse and turned up the acid, strapped a bottle of USR to my hip, and went to work.
I start cleaning and within a few strokes of my wand, my SS870 was reduced to a porty. I pulled the hose to see what was going on and a fist full of soap suds fell out. The foam totally killed my performance. I didn't have any defoamer with me so I had to put my hose up to the bathroom sink and let water flow through it while burping the hose. It took me forever to get that room clean. Wanding slower than Marty and burping the hose more than Mike at a cauliflower eating contest, I eventually got through it.
As I was wrapping up, I apologized to the customer for taking so long. I explained the foaming issues I was having and that's when I got more truth. Seems that someone had tried to do her a favor and cleaned her carpet with a Rug Doctor. Whomever did this must have soaped the crap out of the place.
I know I can't do much about the Cat box odor since it was full and fuming away, but at least the carpet looked and smelled good when I was done. My goal for the day is to go pick up a jug of Crystal Defroamer.
I informed the lady that her carpet was so contaminated it would not be cost effective for me to treat it using the waterclaw method at $45 a gallon. I recommended replacement. That's when the truth came out. She was having visitors and just wanted it to smell better. I was ready to walk but she was desperate. I ended mixing a heavy dose of Pureforce CitrusForce (enzyme) and SaigerCide mix, added more SiagerCide to my rinse and turned up the acid, strapped a bottle of USR to my hip, and went to work.
I start cleaning and within a few strokes of my wand, my SS870 was reduced to a porty. I pulled the hose to see what was going on and a fist full of soap suds fell out. The foam totally killed my performance. I didn't have any defoamer with me so I had to put my hose up to the bathroom sink and let water flow through it while burping the hose. It took me forever to get that room clean. Wanding slower than Marty and burping the hose more than Mike at a cauliflower eating contest, I eventually got through it.
As I was wrapping up, I apologized to the customer for taking so long. I explained the foaming issues I was having and that's when I got more truth. Seems that someone had tried to do her a favor and cleaned her carpet with a Rug Doctor. Whomever did this must have soaped the crap out of the place.
I know I can't do much about the Cat box odor since it was full and fuming away, but at least the carpet looked and smelled good when I was done. My goal for the day is to go pick up a jug of Crystal Defroamer.
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