Repairing the 360i handle

Old Coastie

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Jun 29, 2015
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Heart of Dixie
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Stephen
My handle broke because the handle plastic is not reinforced around the hole for the on/off switch button. A simple washer does not provide sufficient load distribution.
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When you take it apart, observe every little piece CLOSELY. Take a picture if you must. The grommet here was glued and had to be carefully pried off the two sides of the opening.
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Now to reinforce the handle internally!
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I used a light fixture hanging bar because I needed a substantial washer up inside the handle. It had to be long enough to disperse the pulling stress around the button hole. That skinny nut is off the switch so I could judge how big to make the hole.
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First I drilled and reamed out the hole so the button switch can be inserted through it.
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But it was a little too wide to slide into the handle and way too long.
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If you look closely, I marked the end cut and where I’d need to notch to accommodate the cast plastic supports in the new handle.
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Then I cut them. Don’t cut the handle plastic, cut the metal. The plastic is already weak enough. Now the home made washer fits inside the handle and will provide some support when the switch is installed.
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This is an on-edge view of how it will go together. The old washer is now sandwiching the plastic between itself and the internal home made washer. There is an internal nut (sets depth), the new washer, plastic, the old washer, then the external nut (tightens it all up).
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Re-assembly is a pain. Use spots of duct tape to hold the bolt heads from the outside so you can put the spacers and other bits in place. NOTE the tag of tape holding the plastic hanger on the wires so the hole is over the plastic stud. Pull that tag out when you get a screw started (once the other half is put over this half). Look close to see what I mean.
The switch nuts and washer are not yet tight. You will struggle to get the grommet to accept the reassembly, so make sure the handle halves are clean and smooth with no bits of rubber or plastic to hang up. REMEMBER THE BOLTS GO FROM INSIDE TO OUTSIDE!
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Re-assembled with sponge rubber handle covers. Before you put them on though, test the switch to ensure that once the external nut is snugged tight, your little hand bar properly activates the button on and off. Hint: the internal nut stops it from sticking out too far. Diddle with this BEFORE YOU ASSEMBLE, or you will have to back up to the last picture and adjust it. When it is right, put on the rubber grip. You are finished with the left handle.
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On the right hand grip, the mounting bolts had been tightened too much (there are no spacers) and it caused the screw posts to snap off. Glue didn’t help. It is a much easier fix, just disassemble and replace. Do not over torque the screws. When they bottom out, let them alone.
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The right side done. YAY!
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This failure of the handle is a design issue, which should be addressed with fiber reinforced plastic instead of the thin, molded plastic currently used. Until then, you just have to understand the the handles are not rugged enough to withstand bashing around.
I absolutely love the 360i and think it is a “must have.” Brian at Rotovac got my new pieces out to me promptly.

If your handle snaps and you want a friendly coach, PM me and I’ll talk you through it.
 

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Last edited:
Joined
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Nate W.
Dude, your Popeyes grip must be strong... You should have replaced the switch with a Sanitaire vacuum on/off switch.. It alleviates your grip.. 1 click on, 1 click off..

I have the OG 360, 360i and the 360xl haven't broke a grip.. :lol:
 

icleancarpetz

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Rafael Samson
Just what I needed to watch on a Friday night with no date. The joy of carpet cleaners videos. What more can a fella ask for.

Nice job Stephen. You too mikejager.
 

Russ T.

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It was fun showing one of the Rotovac guys in Scottsdale, that the metal handle assembly on the i is actually more robust than on the XL.

He fought the notion until it was clearly shown to him.

Then he said they were trying to keep the weight of the XL down.

The i is the better built of the 2 for anyone trying to decide between them.
 

Russ T.

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Russ Terhaar
Yes, but tomorrow.

Anyone who has both, can pretty easily test this. Just press the handles together with some force on both. The XL has considerably more travel.

Then put them next to each other.

You can easily see the steel handle on the i is larger in diameter and I believe thicker as well.

It’s just stiffer and more rigid.

On a tool that’s like half the weight of it’s bigger brother.

You throw the 3/4 motor on there and you really feel quite a bit of flex in the handles when your moving it around.

I’m somewhat careful with my stuff and nervous and jerky about a lot of things but the handle assembly is kind of Mickey Mouse for a BIG machine like the XL,

Before anyone jumps on me please remember all the times I raved about how the Rotovac transformed the quality of the product we deliver every day.

I just think there’s quite a bit of room to make the build quality better, mostly on the XL.

I swung the i around for 3 years, almost daily, without an issue.

Then part of the metal handle broke and they replaced it free and sent me Teflon glides (for both the XL and i) ....also free.

But do that handle comparison. You’ll see what I’m saying.
 

mmarkovic

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Apr 2, 2012
Messages
58
Mike, The grips don't wear out, it's just easier to replace the gun by cutting off the grip and putting on a new one after the rebuild. 360 i has brushes to service and the gearbox is substantially different than the 360XL . I use my 360 i with a 9" stair head to do stairs and tight spots if needed. But the XL is my main squeeze. Use it daily now for 2 years with no complaints.
 

mmarkovic

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Apr 2, 2012
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Mike the spring assembly goes to the handle angle lock button for adjusting the angle of your handle.
 

Brent Norman

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Dec 4, 2014
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Pine River, MN
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Brent Norman
Clever fix! Yeah I've broke a handle too. Luckily they aren't terribly expensive and Rotovac shipped quick. I started with the og 360 and much prefer the handles on that. But the arm and tilt adjustment was foolish! I like the 360i length and tilt adjustments much better but the handles are dumb.
 
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mmarkovic

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Apr 2, 2012
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The plastic on the handles are corrected and have extremely high durability now. Barring a smash drop from the back of your van:oldrolleyes:
 

Old Coastie

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I hear ya, but the ones I just got were the same wall thickness and internal webbing as the originals.

Are they a different type of plastic?
 

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