rum and coke spill

[glenboy]

customer spilled what he says is a rum and coke on hi stairs and the spots are @ 2 inches in dia,i have already confirmed cleaning them with HWE and no success any suggestions would help.The carpet is a standard tan builder grade

 

[John Olson]

What did you use on it? What issue are you having? You need to use your acid spotter to get rid of the sugars (UPT, Spotter 601,Prochem Pet Spotter etc) using a water claw will help (flood the spot them flush) If you still have discoloration spray some Stain Magic on it.

 

[Bob Foster]

Redo it then dump some Walmart cheap hydrogen peroxide straight on it and cover it with tinfoil and a telephone book. It will be gone the next day

 

[glenboy]

the issue im having is the spots will not come out,i have not tried anything special,I did powerburst,and a HWE about 1 month ago.I also believe Mr.im a drunken pipefitter tried to clean it with some foamy shit shiteatinggrin

 

[Bob Foster]

I also believe Mr.im a drunken pipefitter tried to clean it with some foamy shit shiteatinggrin

Me thinks that's a big part of your problem and likely resolved with a claw a good clean a flush and some of the cheap deluted off the shelf medicine cabinet hydrogen peroxide.

 

[glenboy]

thanks bob,,,,,details at 11

 

[glenboy]

applied peroxide covered with foil 24 hrs and some spots got very lite and some did not move at all,,,told custy to buy peroxide and continue process on his own

 

[John Olson]

I said STAIN MAGIC not store bought peroxide. **** Bob if your going to give ignorant advice to people at least tell them it's ignorant. Go back with Stain Magic or Prochem's Stain Resque or even Bridgepoints 2 part or Jon-dons 2 part and do it right.

 

[ACE]

30 or 40 Vol from sallys and 10 min dwel time before hwe would have taken care of this the first time.

 

[Bob Foster]

John Olson" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">

I said STAIN MAGIC not store bought peroxide. **** Bob if your going to give ignorant advice to people at least tell them it's ignorant. Go back with Stain Magic or Prochem's Stain Resque or even Bridgepoints 2 part or Jon-dons 2 part and do it right.

Nothing wrong with my advice. Stain Magic is mostly peroxide.

 

[Bob Foster]

applied peroxide covered with foil 24 hrs and some spots got very lite and some did not move at all,,,told custy to buy peroxide and continue process on his own

Don't let the customer apply this 30 40 vol stuff otherwise you could have multiple problems. Store bought peroxide is relatively safe and should only be applied on carpet you know its safe to work on. Repeated applications to the same spot could strip out the carpets coloring.

Stain Magic will work too and probably make you feel better because you spent a whole bunch of money on it. Buy some from John as Superior because he has a very good price on the peroxide based Stain Magic.

Want me to post the formula to make your own Stain Magic for 10% of the price of Stain Magic? This is for you to do and not a customer.

"The age of the stain and color of carpet makes it more of a challenge and the heat definitely does. When a bunch of spotters have been used you MUST always flush out all of that stuff and towel the carpet dry. Open up the fibers and examine the backing if it is brown you may have to use a water claw first and leave a wad of cotton towels with a weight on top for a day. Then apply fresh 9% Peroxide and ammonia then heat it up with a steamer or steam iron. Repeat as needed - it WILL come out. "

 

[Fred Homan]

Put your lips on it and suck REALLY HARD......You might get a buzzz.... :shock:

 

[Shorty]

Put your lips on it and suck REALLY HARD......You might get a buzzz.... :shock:

And the peroxid'll clean yer fangs.

On a more serious note for Glenboy, & for future reference, look what is in the spot or stain, in this case sugar and food dye mainly.

So you need to get rid of these two properties, first the sugar, then bleach out the dyes.

This can usually be done quickly, cheaply and easily.

Practice on some scrap carpet first at your own place.

Ooroo

shiteatinggrin

 

[John Olson]

Bob please show me YOUR msds for your formula. Your a canuck so I'll forgive your ignorance but it is a federal offense to use any chemical other then as labeled. Sally's is NOT labeled for carpet spotting nor is ammonia. Sure lots of people get away with it but why would you frigging risk your company to save $5. So I stand by my stament that your advice was ignorant

 

[Bob Foster]

John, I don't know why you need to resort to personal attacks. Most of us here aren't ignorant and those that aren't sure of what to do ask questions.

Your scare tactic is lost to me and I'm sure others as well. There are dozens of people here who use Sally's professional strength peroxide or even pharmacy based cheap peroxide so It's very important that distributors make a good living with good margins but when you call down those of us who use a few generic chemicals sourced from non-carpet cleaning distributors you might be alienating some customers.

Many people here use generic peroxide. Lots of people also use the higher volume professional use only Sally's peroxide. Ammonia has a MSDS sheet and so does peroxide.

 

[Bob Foster]

Problem solved.


Fabric Brightener
Gallon - $10.95 5 Gal.- $52.95
Dynachem's hi-strength liquid oxidizer for stain removal and dingy traffic lanes. Booster for adding stain removal to cleaners. Removes natural dyes & organic stains when used with high pH spotter.
40 volume peroxide strength + penetrants - ORM D

http://cobbcarpet.com/dynachem.html

 

[John Olson]

Bob it wasn't a personal attack ignorance can be fixed I didn't call you stupid. Just because lots of people do it doesn't make it right. it isn't a debateble topic bob. there is what it could be and there is what it is and this is a "what it is" besides that you told him to use off the shelf peroxide which cost him money since it didn't work. If had used an a&b product formulated for our industry chances are he would have fixed it instead of making excuses to his customer

 

[Bob Foster]

Well John when I look at your Canuck remark it was easy for me to take the wrong way. I don't think the vast majority of Canadians who participate here are by any means ignorant even of American laws that really don't differ a great deal to our own.

You say the subject isn't debatable but it sure looks like that's not the case on this thread. Just because a person uses a generic chemical doesn't mean they don't know how to use it or how to handle it safely or have available the appropriate MSDS sheet.

Tell me, do you have a MSDS sheet in your shop for your can of WD-40?


Having said that, paying more to have a product specifically tested for a narrowly intended use and having complementary ingredients like stabilizes blended into it does represent a degree of value and safety for the end user and intended fabrics. 90% of the solutions on my truck are name brand carpet cleaning products which by the way does include Red Relief and Stain Magic.

And yes I do keep in a clearly indicated MSDS binder in my truck clearly marked at the closest point to reach for emergency personnel.

Now go have a rum and coke. :wink:

 

[Hoody]

Okay kids.

John has an obligation being a distributor to give correct to the law sound advice for liability reasons. Bob has a right to give tricks of the trade if he so desires, as they can/have help(ed) the end result for those he helps.

Bob -
Maybe giving both options in the future, and let someone make the decision on the amount of risk they want to take for their own business ?

 

[Bob Foster]

Good point Hoodie.

Generics chemicals can potentially be misused which isn't good for anyone. Having a well label product with instructions and knowledgeable help available from a distributor is valuable and safer. Especially to a person who might not have a lot of knowledge.