The other thing i like is that i immediatley get an email with my invoice, as well as a letter mailed seperately than my order, with a reciept. Very thorough.
The best thing about greenglides is how they stand behind everything they sell. Even if you don't think it is a warranty issue etc they fix problems and treat everyone right. I'd rather buy from them than just about anyone else when it comes to wands and upgrades, fittings etc.