Ok Guys, ultimately I realize this is our fault (you not knowing about
ServiceMonster Mobile (SMM)). But we did send emails, make posts on facebook (
http://www.facebook.com/servicemonster.net), and spoke with many of our customers about this. We released a beta in November and while we are not “officially” releasing it yet (internal systems need to be addressed), it has been production ready for sometime.
http://m.servicemonster.net
We officially support SMM on iPhones and Balckberrys (or is it Blackberries) although it should work on any browser enabled phone.
What
ServiceMonster Mobile ISN’T:
It is not:
ServiceMonster on your phone.
It is not: A Complete version of
ServiceMonster
It is not: An accounts receivable application.
The biggest complaint we have is: “I can’t edit my order on
ServiceMonster mobile.” This is true and is unlikely to change due to the hardware and networks currently available.
Then what the heck IS
Service Monster Mobile?
It’s a great resource to;
See what your schedule looks like for a given day.
Get routing info or map your location to our next job.
Find a customer, their order history, order history details, and their notes.
Create a quick Job to place on the schedule (this will create a blank order).
While we are on the subject:
ServiceMonster and iPads.
There was a great thread here last month where
ServiceMonster users talked about using
ServiceMonster on the iPad with logmein. We have had many questions about a native iPad application. I think the iPad concept is going to be a major factor for Residential Service professionals in the years to come, but iPad is not ready. Not yet.
And yes, the next generation of
ServiceMonster will be cross platform. We are already working on it for internal tools and the results are extremely impressive. That all I have to say about that.
If you would like to use
ServiceMonster mobile, send support an email request. They will send you some info on configuration.
Thanks to everyone for continuing to make
ServiceMonster the beast it is!
- Joe Monster.