Joe one of the big requests is for an online scheduling program. Why did you decide to use Fittlebug? Many other programs like yours for the industry have online scheduling built into the program free of charge. Filltebug may be a good program but not worth the price. No one wants to give up a portion of each job booked online. Are you willing to look at other possible programs?
Also most other service software programs like yours don't limit the amount of vans that can go on the schedule. I have 4 but you only allow 3 for the basic price of $80 but to add one more van it was an additional $50. Not cool. I have been scheduling my 4th van on paper because I refuse to pay that for 1 more van. In the end that will be a deal breaker when changing programs.
You're running 4 trucks and bitching about $50 a month?