Brian R
Member
We are now able to email route packets right from the Route Packet Criteria page...HUGE time saver for me.
And yes, I will be taking credit for the idea. :mrgreen:
And yes, I will be taking credit for the idea. :mrgreen:
Service Monster Users
- Thread starter Brian R
- Start date
daniel@procarpet
Member
- Joined
- Sep 7, 2008
- Messages
- 3,797
I found a lady that wants to answer my phone. She actually has a masters degree and did commercial real estate sales and leasing. She is staying home right now to raise kids. Can I give her limited access to my service monster site such as just the scheduling page?
Brian R
Member
Yes, there are several levels of access you can give to techs or whoever.
Mikey P
Administrator
So how are your Girls working out for you Cork?
Brian R
Member
Well, as stated in another post Feb was tripled from last year. So I don't think they are losing very many.
The girls are friendly, not many mistakes (probably less than me).
They respond well to little changes and people like them.
It's a good set up.
The girls are friendly, not many mistakes (probably less than me).
They respond well to little changes and people like them.
It's a good set up.
Brian R
Member
Did I mention it has freed up my time by what seems like 100%.
I am just there to solve some problems and the rest of my time is Marketing, business ideas etc.
I am just there to solve some problems and the rest of my time is Marketing, business ideas etc.
Mikey P
Administrator
No kidding, Full Circle is awesome!.
-Tre Allen.
-Tre Allen.
Brian R
Member
Are you still using them Mikey?
Mikey P
Administrator
Still?
hell I just started.
Love the freedom
hell I just started.
Love the freedom
daniel@procarpet
Member
- Joined
- Sep 7, 2008
- Messages
- 3,797
I guess I will have to give full circle a go. My business is completely different than if was two years ago. I don't have very many people price shopping me like I did in the past so I think they will be a good fit.
How do they know when to schedule a customer?
Do you have to go into SM and list your available days or when you will be out of town etc.?
Fill me in on the process please.
How do they know when to schedule a customer?
Do you have to go into SM and list your available days or when you will be out of town etc.?
Fill me in on the process please.
Brian R
Member
danielc said:
Just set up your scheduling structure and fill them in on when you won't be there.
Easy, peasy, japaneasy
I think it might be worth it just to have someone answer all the calls from my mom and my wife.
If you're cell phone is forwarded to them, how do they reach you? Will they text you? (I don't know if that gets forwarded too, it sure would be convenient if it didn't)
If you're cell phone is forwarded to them, how do they reach you? Will they text you? (I don't know if that gets forwarded too, it sure would be convenient if it didn't)
daniel@procarpet
Member
- Joined
- Sep 7, 2008
- Messages
- 3,797
bonesheal said:
You have to have two phones. I have had two for going on two years now. You need a business line and personal line anyways.
Brian R
Member
bonesheal said:
You put your call on the call forwarding that rings your phone and if you don't pick up or it's busy then it forwards. It gives you a chance to pick up first so you don't get charged for the service...it's a minutes thing.
Think of it as Full Circle replacing your voicemail...not your whole answering system. You just don't want an automated answering system to pick up or your customers will more than likely hang up.
I use them full time but they have different programs....call them and find out.
Speak with Nicole Costa
916-638-1315
