SERVICE MONSTER WILL BE DOWN THURSDAY AND FRIDAY!!!!!!

[Mikey P]

I'm not positive if the email I got from them below your route un excess-able but I'm playing it safe and printing out my routes now

(why during the week?

I've seen Jimmy naked yes, I really clean up pet shit for a living Dad.. -sniff KMA! good lord Vawter, just die already. hey Marty, blow me
jhc...)

Release of ServiceMonster 4.10

Due to a scheduling features update, ServiceMonster will be unavailable on Thursday, July 5 from 9:00 p.m. PST until 3:00 a.m. PST on Friday, July 6. Before you log into ServiceMonster on Friday, please take a few minutes to review the new changes by watching the following training video.

An Introduction to New Scheduling Features in ServiceMonster 4.10: http://www.youtube.com/watch?v=L5bdM_cZMYc&feature=plcp

New Zealand Clients: Please note that New Zealand ServiceMonster users will see no changes to their service for the time being. ServiceMonster 4.10 will be released to New Zealand servers in several weeks.


ServiceMonster Closed For Independence Day

In honor of Independence Day, ServiceMonster will be closed on Wednesday, July 4. However, in order to help our clients with the transition to 4.10, ServiceMonster will maintain extended hours on Friday, July 5. We will be open from 6:00 a.m. PST to 6:00 p.m. PST.

If you have any questions or concerns about these changes, please give us a call at (888) 901 - 3300. Thanks!

Helpful Links:
Free Trial: http://www.principalfocus.com/free-trial.aspx
Twitter: http://twitter.com/#!/servicemonster
Facebook: http://www.facebook.com/#!/ServiceMonster.net
ServiceMonster Blog: http://servicemonster.wordpress.com/
ServiceMonster Podcast: http://servicemonster.wordpress.com/category/podcasts
ServiceMonster University: http://help.servicemonster.net/
ServiceMonster YouTube Channel: http://www.youtube.com/user/ServiceMonsterTV
The Carpet Cleaning Home Page: http://servicemonster.net/

 

[jkowalski]

ServiceMonster should only be down for 3-6 hours. All while you are sleeping soundly in your
bed. :-) would the real rob allen please stand up?

 

[hogjowl]

Somebody tell that idiot how to tell time.

 

[jkowalski]

and we are live!!! Night! Off to bed.

 

[Terry]

Looks great - just a little practice to get it down.

 

[KevinL]

It's not working for me and I have NO idea where I'm going today.

 

[Mikey P]

Well this idiot did tell you to pre print your route now didn't he?

 

[EcoPro1]

Well I hope it's up real soon.


Http://www.facebook.com/ecoprocc

 

[dgargan]

Still down. Glad we printed routes last night. Now we can't book because we don't know open dates and times!!!!!!!!!!!

 

[jkowalski]

Ugg. We had to roll back the update. The preformance was TERRIBLE! One of our servers started having issues as we made our post. We have been up and down for a few hours.

Sorry for the delay.

 

[Giorgio]

Thanks for the update.

guess i won't freak out just now.

 

[Lee Stockwell]

Not enough allowance made for Mr Murphy.... shoulda started on a Friday night, preferrably of a 3 day weekend.

 

[joey895]

Still down. Glad we printed routes last night. Now we can't book because we don't know open dates and times!!!!!!!!!!!

You guys don't have your calendars backed up else where?

May I suggest Google calendar, synced with your smart phone then you always have your schedule with you, even if internet is down.

As far as I'm concerned that's the only thing I really wish service monster had is the ability to sync to Google calendar but its not too difficult to enter it manually.

Sent from my Galaxy Nexus using Tapatalk 2

 

[dgargan]

Until this new upgrade there was no way to back up the calendar. We will be able to after they get it rolling again and I think Google calendar was one of the sync choices

 

[Lee Stockwell]

I still have my paper schedule books back to the 70's. Have had many computers and scheduling schemes over the years, but STILL keep a hard copy schedule book religiously. It's kind of a diary of biz over the years.

 

[Ken Snow]

We print a job ticket for every job we schedule on our system. When we occasionally go down it is seamless and we just take orders manually for a few minutes, hours etc. Even in a total power outage we can get our generator on line in a few minutes to power our phone system, server and a few pc's so 2-3 enter orders in while everyone else just takes them by hand.

 

[BradFenstermaker]

Thanks for the upgrades, hope it is nothing major to get back up and running. Progress takes time.

 

[Terry]

Back to the old version this evening, as long as a version is available we can't gripe.

Hopefully it'll be straightened out by Monday.

 

[EcoPro1]

You loose my customer base. Then I will be mad! Service monster has been beneficial and useful to EcoPro and am glad for dedicated software like this.


Http://www.facebook.com/ecoprocc