ServiceMonster down for me.

[hogjowl]

Server error.

I will be SO glad when they get this fixed.

 

[Bruce Humphrey]

Good thing you back everything up on you PC

 

[hogjowl]

Yeah, I have everything duplicated in Quick Books, and thankfully, my QB is on my laptop, and NOT on-line!

I just got off the phone with SM, and they told me Microsoft is doing something to their thingamagiggy and they have not idea how long this will take.

 

[bensurdi]

I'm glad I made the choice to leave. Those kind of problems went on for soooooooooo long before I left and it sounds like they're still going on! I've been gone for almost a year now. But, the grass isn't always greener on the otherside. Softserve Pro has many things that piss me off about it.

I think we should all pool money together and I'll have a programmer build the most bad ass program this industry has ever seen.

 

[hogjowl]

As I have said before, I don't depend solely on SM. All of my customer data, or most of it, is copied into Quick Books. So, when SM goes down, I an just use QB. In fact, I am prone to go into QB when talking to a customer simply because all the info is there and on one screen. I don't have to jump around from screen to screen to get rooms sizes and compare past invoices the way you do in SM.

I simply use ServiceMonster for two reasons:

1) Fill My Schedule

2) It's mobile. (I could take QB on the road with me, but it would require taking my lap top in my van. Screw that idea.)

 

[TomKing]

I'm glad I made the choice to leave. Those kind of problems went on for soooooooooo long before I left and it sounds like they're still going on! I've been gone for almost a year now. But, the grass isn't always greener on the otherside. Softserve Pro has many things that piss me off about it.

I think we should all pool money together and I'll have a programmer build the most bad ass program this industry has ever seen.

The cost alone is outrageous. $49 per route. SM does have them beat on that but you maybe get what you pay for.

I am with you Service monster has got to get their act together. I am tired of hearing the ladies in the office complain.