Simple is better when instructing homeowners..

Mikey P

Administrator
Joined
Oct 6, 2006
Messages
116,004
Location
The High Chapperal
"Most spots in your home come from food and beverage spills or accidental discharges of urine, vomit, or feces.

In most all of these cases, most if not all of the spot can be removed by the following steps:

1. Remove as much solid matter as possible.

2. Blot the area (if still moist from the spill) with a dry absorbent cloth.

3. Blot with a cloth dampened with clear water. Microfiber cloths are ideal for this purpose.

4. If the spot remains, apply dilute dishwashing liquid (a few drops in a cup of water) and blot again.

5. Repeat until spot disappears.

6. Residual discoloration may be removed by applying 3% hydrogen peroxide, and leaving it to work. This may take several hours or a few attempts

7. If you own a home spotting or carpet cleaning machine, rinse the area with clear water only after no evidence of the spot remains.

8. If these procedures do not work, call your IICRC Certified Professional Cleaner.



--------------------------------------------------------------


anything more complicate than that and most will either grab the Resolve or call you, or Stanley.



From the pen of Pemberton Jr, obviously.



Do you agree?
 
Last edited:
  • Like
Reactions: BIG WOOD

Desk Jockey

Member
Joined
Oct 9, 2006
Messages
64,833
Location
A planet far far away
Name
Rico Suave
Yes.

When they want help is generally after they have exhausted all diy remedies. At that point it's going to take specialty spotters for protein, grease, rust or dye removal.
 

Jim Pemberton

MB Exclusive.
Joined
Oct 7, 2006
Messages
12,572
Name
Jim Pemberton
anything more complicate than that and most will either grab the Resolve or call you, or Stanley.

I didn't add that part....But they surely shouldn't be working on paint, ink, grease, or anything requiring dry cleaning solvent
 

Cleanworks

Moderator
Joined
Oct 22, 2012
Messages
27,867
Location
New Westminster,BC
Name
Ron Marriott
"Most spots in your home come from food and beverage spills or accidental discharges of urine, vomit, or feces.

In most all of these cases, most if not all of the spot can be removed by the following steps:

1. Remove as much solid matter as possible.

2. Blot the area (if still moist from the spill) with a dry absorbent cloth.

3. Blot with a cloth dampened with clear water. Microfiber cloths are ideal for this purpose.

4. If the spot remains, apply dilute dishwashing liquid (a few drops in a cup of water) and blot again.

5. Repeat until spot disappears.

6. Residual discoloration may be removed by applying 3% hydrogen peroxide, and leaving it to work. This may take several hours or a few attempts

7. If you own a home spotting or carpet cleaning machine, rinse the area with clear water only after no evidence of the spot remains.

8. If these procedures do not work, call your IICRC Certified Professional Cleaner.



--------------------------------------------------------------


anything more complicate than that and most will either grab the Resolve or call you, or Stanley.



From the pen of Pemberton Jr, obviously.



Do you agree?
With everything except for the dishwashing liquid. It is extremely hard to rinse out. Customers don't know what a few drops are. I usually recommend a teaspoon of laundry detergent in a 16 ounce spray bottle. Works great, as it's designed for fabrics and doesn't leave as much residue.
 

Mikey P

Administrator
Joined
Oct 6, 2006
Messages
116,004
Location
The High Chapperal
With everything except for the dishwashing liquid. It is extremely hard to rinse out. Customers don't know what a few drops are. I usually recommend a teaspoon of laundry detergent in a 16 ounce spray bottle. Works great, as it's designed for fabrics and doesn't leave as much residue.



maybe it's just your Canadian wadour....


anyone else find this to be the case?
 

Cleanworks

Moderator
Joined
Oct 22, 2012
Messages
27,867
Location
New Westminster,BC
Name
Ron Marriott
maybe it's just your Canadian wadour....


anyone else find this to be the case?
To compare, run you kitchen tap. Put some dishwashing liquid on your hands, run it in, they rinse. See how long it takes. Try it again with the same amount of laundry detergent. See for yourself.
 

Hack Attack

Member
Joined
Dec 19, 2017
Messages
5,620
Location
further south than you
Name
Dan
personally, I think any home remedy should be no more than blot, mist solution, blot, call a pro if that didnt work

So many permanent stains and fibre distortion are from home owners attempts not the original problem, at least 2 a week for me

Seeing more and more insurance claims declined because of deliberate action (no longer an accident) from home owners
 

Mikey P

Administrator
Joined
Oct 6, 2006
Messages
116,004
Location
The High Chapperal
4. If the spot remains, apply dilute non-bleaching laundry detergent (a few drops of liquid or a small pinch of powder in a cup of water) and blot again.
 
F

FB19087

Guest
To compare, run you kitchen tap. Put some dishwashing liquid on your hands, run it in, they rinse. See how long it takes. Try it again with the same amount of laundry detergent. See for yourself.
laun.jpg
 

Mikey P

Administrator
Joined
Oct 6, 2006
Messages
116,004
Location
The High Chapperal
from Karastan

DETERGENT SOLUTION • Mix one teaspoon of clear hand dishwashing liquid or detergent powder (should NOT contain any bleaches or strong alkalies) with one cup warm (not hot) water. • Apply as described in above steps. • Rinse well.
 
F

FB19087

Guest
The old CRI guide. I have the swf file but haven't converted it to html5. You can still see it on the wayback machine with a browser that supports flash.

Most spots follow the same instructions (this is blood):


Act Quickly! Delaying may cause the spill to become a permanent stain. Blot liquids with a dry, white absorbent cloth or white paper towels. Gently scrape up semi-solids with a rounded spoon. Break up solids and vacuum.

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.

Apply a small amount of the solution to a white cloth, and work in gently - do not rub -- working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.

Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.

When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Detergent Solution - Mix one fourth (1/4) teaspoon of a liquid dishwashing detergent per one (1) cup of lukewarm water. NEVER USE A STRONGER CONCENTRATION! Thorough rinsing is necessary to remove detergent residues that may cause rapid soiling. It may be necessary to rinse with warm water several times to completely remove residues. (See Residue Precautions.) Care should be used in selecting a detergent. Never use a laundry detergent of any type, because laundry detergents may contain optical brighteners (fluorescent dyes) that dye the fiber. Do not select an automatic dishwashing detergent because many contain bleaching agents that destroy dyes and some fibers.

Warm Water - Lukewarm tap water should be used in most cases to rinse the cleaning solutions from the fiber. Failure to completely rinse the solutions from the fiber may cause accelerated soiling.




Spot Removal Kit - Available from most carpet retail stores. Follow directions closely! Some spot removal kits contain: (A) a detergent solution and (B) a stain-resist solution. Use of the (B) solution prior to the complete removal of the spill may cause a permanent stain. Other spot removal kits may contain a dry extraction cleaning compound that can be used effectively for most common household stains.

Ammonia Solution - Mix one (1) tablespoon of household ammonia per cup of water. Please note: Be aware that ammonia, if used improperly, can cause a color change. Be sure to test a hidden area.




Call a Professional - Professional cleaners have the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills. Always consider consulting a professional cleaner regarding any spot removal question.




Residue Precautions

Many spot removal solutions leave residues in the carpet that may attract soil. Thoroughly rinse the area several times with lukewarm tap water. A mist type sprayer is recommended to prevent overwetting. Blot with paper towels and pat dry after each rinse. Several rinses are often necessary to thoroughly remove residues. Never use any of the solutions in concentrations stronger than those recommended.
 

Cleanworks

Moderator
Joined
Oct 22, 2012
Messages
27,867
Location
New Westminster,BC
Name
Ron Marriott
from Karastan

DETERGENT SOLUTION • Mix one teaspoon of clear hand dishwashing liquid or detergent powder (should NOT contain any bleaches or strong alkalies) with one cup warm (not hot) water. • Apply as described in above steps. • Rinse well.
The custy has no way to rinse well.
 

Zee

Supportive Member
Joined
Nov 2, 2007
Messages
6,162
Location
SoCal jungle
Name
.
9. Learn freaking English, prior to making that phone call...because it pisses everyone off, when your incompetence pairs with an attitude and you didn't understand when and what day the appointment was set to take place!! 😠

I'm pissed off at dumba$$ foreigners this week...causing me headaches!!


Anyways...carry on.
 
Last edited:

Mikey P

Administrator
Joined
Oct 6, 2006
Messages
116,004
Location
The High Chapperal
9. Learn freaking English, prior to making that phone call...because it pisses off everyone, when your incompetence pairs with an attitude and you didn't understand when and what day the appointment was set to take place!! 😠

I'm pissed off at dumba$$ foreigners this week...causing me headaches!!


Anyways...carry on.
Send em apple pie
 
  • Like
Reactions: Cleanworks

Old Coastie

Supportive Member
Joined
Jun 29, 2015
Messages
7,504
Location
Heart of Dixie
Name
Stephen
9. Learn freaking English, prior to making that phone call...because it pisses off everyone, when your incompetence pairs with an attitude and you didn't understand when and what day the appointment was set to take place!! 😠

I'm pissed off at dumba$$ foreigners this week...causing me headaches!!


Anyways...carry on.
And amazingly, not even a smidgeon of bitterness!
 
  • Haha
Reactions: Mikey P and Zee

Zee

Supportive Member
Joined
Nov 2, 2007
Messages
6,162
Location
SoCal jungle
Name
.
"Vely good job aftel you creanin our calpets."



See, I can still make them happy, even after they fooked up their calendar.

20201110_080834.jpg 20201110_080837.jpg 20201110_081132.jpg
 
Joined
Dec 20, 2006
Messages
1,182
Location
cape coral fl.
Name
jack zerkie
Sorry to say but the truth is a home owner can't rinse the carpets without a wet shop vac. They all love loading the carpets with the chems. and say oh I only used water. HA. I now use on first time jobs yea you know Carpet Details powder but wait No problems with cleaning or removal of whatever is in the carpets. In times past I would use the normal cleaning items on the truck to only fight with more chems in the carpet. I sent Mikey photos of a heavy blood job in white berber and it all came out the first time. I did add extra two scoops for this job. I really feel safe and more confident on a new customer carpet using the new item. .jz
 

Latest posts

Back
Top Bottom