Google Review

[sassyotto]

I got a 1 star Google Review from "The Mediocre Warrior". No name, no comment. Just one star.

Now all my business is repeat and referral and I have had nobody contact me with workmanship issues.

So my question is how would you handle this?

Link (scroll down their reviews)

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Contributions by The Mediocre Warrior

Level 5 Local Guide | 592 Points

www.google.com

 

[Dwain Ray]

I got a 1 star Google Review from "The Mediocre Warrior". No name, no comment. Just one star.

Now all my business is repeat and referral and I have had nobody contact me with workmanship issues.

So my question is how would you handle this?

Link (scroll down their reviews)

​

Contributions by The Mediocre Warrior

Level 5 Local Guide | 592 Points

www.google.com

First i would try contacting them and seeing who they are and why the 1 star. Or go directly to google and file a complaint against them and attempt to get the review removed as a erroneous or false review and see where that goes. Ive heard that businesses can do that, although ive not done that myself

 

[Mikey P]

I reported it for you as false information

 

[randy]

If you read through that clown's reviews he is obviously a nut. Clearly bogus reviews randomly selecting targets. Some people do this for amusement. Your response was very smart. If you make him angry he may post more and in different places. Once a goober claimed we emptied his pool by using the water to clean his carpets. Then a month latter he claimed "the foreman" attempted to sleep with his wife and crushed the dog house jumping out the window when discovered peeping out of the closet . It was just crazy and up for two months until google shut him down. He also claimed a swim instructor made his kids urinate in the pool , a dentist drilled his tooth with a Ryobi drill because his equipment was down, and a pet groomer committed a sexual crime with his dog. There are some real wackadoos out there . Back when those free , local online yellow pages were important there was zero customer service. You could suddenly find a nude dude in your profile with " a word from our owner " .