Doug,
I have to say this is not completely our fault, we have TORR Industries, make our filter for us, Torr just bought there own building and is in the process of moving the Fabrication shop.
We thought that we had enough filters pre-made for this move...well we were wrong. I am sorry for this delay but there is nothing I can do believe me my gut is in KNOTS ALSO...the last thing I want to do is delay your guys orders.
This is no small task to move a fab shop every piece of machinery had to be loaded on semis to move them, and they have had there hands full. One of the spin machines snaped the straps and crashed to the ground @ 4 tons worth and it was damaged.
Tim is a wreck also...He has MUCH bigger clients growing with frustration also.
Doug, BOTH Tim and I care greatly about our customers and we are both on the pot much more these last two weeks do to irratable gut bubbles. It is very gut wrenching when YOU KNOW customers are getting upset and there is nothing you can do but to keep working forward and just hope that some understanding well be given.
I knew this was going to be a HUGE undertaking but I had no idea what was going to be involved with moving this equipment, and once it is moved you just cant give it a little nudge to put it in place..forklifts are everywhere....they have been working all day on just getting the laser cutter set and leveled, still need to run the massive power wires to it...and hope it came through the move okay.
I honestly have no clue what Tim is dropping out of his pocket to move his shop to this new location but it has to be a ton of money.
We all want it done and done last week already, Tim is chomping at the bit, about the new wand, and time is ticking away....We have a booth at ICE....I know it's ICE but still we are hoping all of this gets done as soon as possible.
The next few filters are being done with smaller machines and tools, same quality just takes 3 or 4 times longer to do, but it is all we can do right now. Tim is loosing money on every filter right now, but he is doing it because he cares about OUR customers, as much as we do......but believe me he has gotten greyer haired every day.
