Squarefooters... How are you figuring totals? Subtracting furniture, charge for whole room???

[jcooper]

I generally will charge for the whole room. Haven't had an issue to date.

Move everything? Two prices(crap moving & not)? Subtract for furniture?


Fancy pants repeat client is reminded of our new(to him) sqft pricing and proceeds to question the wife about how I'm going to subtract for the furniture. The client is somewhat frustrating, fancy crap all over the place(needs to be moved), one visit client chose not to clean a flight of stair because it was 36 bucks...

How do you deal with these questions?

 

[Charlie Lyman]

Measure around the beds. If you move couches, charge for the whole living room.
Give him the price, if he doesn't like it, don't do it. Does he expect his boss to pay him full pay?

 

[Desk Jockey]

Guess at a percent to discount. For instance less 20% for the bed & dresser not moved. If picky error towards their benefit.

 

[Able 1]

While you do your measuring I will probably knock out three br's..

 

[hogjowl]

Measure wall to wall. Reduce your sf price on those jobs where you're not moving furniture. YOU have to determine what those figures will be. WE have no way of knowing your numbers. Business is hard. That's why so few make it. Man up and make a decision.

And don't explain your pricing to a client.

 

[Nate The Great]

Measure the whole room, charge 5-10 cents more to move furniture of the whole job... We also have the measurements if they choose to replace the carpet/flooring... We sell flooring also... It makes it easier and a standard to go off of... Nobody got time to measure or discount around furniture...

 

[handdi]

what marty said

 

[ruff]

I charge for the whole room. Just light furniture moving at no charge.

I explain to people that I charge for the whole room, because it actually takes longer to work around furniture and that I give 10% discount for empty rooms. Even though I'll clean more carpet, it will take me less time. I also tell them that I do not have trick pricing, like extra for spotting or traffic areas etc. 99.9999999999999% of clients understand. I may be a fraction of a decimal point off

In 26 years in business, I lost one client that did not accept that explanation. I was happy to lose her.

Client that leave the place in a mess, I will clean available areas. That way they know exactly where to place the pajama (or whatever) in the future, as it will be the non cleaned areas of the carpet. Jokes aside, it depends on the client if they are just careless slobs I'll clean around. If it is just a one time accident, I'll toss the stuff on the bed and clean.

Price resistance is price resistance. Different issue.

 

[Wandslinger]

Like Marty said....he knows his chit