Technician was assaulted!

[SamIam]

My tech Phil 24 was attacked by a customer. We cleaned the carpet for this guy a month ago touched up a spot 2 or 3 weeks ago.

I'm in Hawaii and get a text from same customer saying he's got a chemo stain and when can I fix it.

I didn't realize who he was from the text so I assumed he had a bad stain and was a repeat. I asked if it was from chemotherapy he never answered probably not paying attention to his original misspelled text.

So I sent my guy told him to charge a minimum of $50 which is way to cheap.

When Phil got there he thought it was a job and quoted the minimum the guy flipped said just clean my carpet. Phil said he then grabbed his throat to which Phil pushed him back he tried to grab Phil's legs so Phil got him in a head lock. To which the customer cried uncle. Phil let him up and was trying to get out the door when he was picking up the clipboard the customer maced him and he fled out the door leaving his glasses and clipboard with another customers $90 check.


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[hogjowl]

Time for two man crews.

 

[SamIam]

He called my Son for help and the sheriff but the guy owns the house and doesn't live there we think we got his name but no address he's a landlord from L.A. So he bailed I'm awaiting a call from a police station in L.A. Saying my guy attacked him.


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[SamIam]

I'm sure he'll try to press charges against Phil.


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[SamIam]

Time for two man crews.

Normally everyday 2 on every job light day figured no problem.


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[hogjowl]

Give your insurance company a heads up in the morning.

 

[SamIam]

Local sheriff said if I could get the guy to come back they would arrest him said using pepper spray can be a felony and the neighbor said he's gotten into with others and used pepper spray before.


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[Mikey P]

I've noticed that Tom Meyer has been sort of cranky lately..



Did you call internal affairs?

 

[hogjowl]

I've noticed that Tom Meyer has been sort of cranky lately..



Did you call internal affairs?

I'm sure that makes sense to somebody here.

 

[GCCLee]

Drive over there an burn his house down


Mfr would suffer if I had to headlock his ass

 

[Mikey P]

I'm sure that makes sense to somebody here.

Pretty much anybody who's been to a MF.

 

[hogjowl]

I just figured it was the wine.

 

[Mikey P]

even Fenstermaker got it.

 

[mirf]

Glad Phil is okay. Just trying to do his job.

 

[Vivers]

Really lame! I had an incident many years ago with a client and my technician actually had to get in front of us and separate us which I am so thankful for.

 

[Zee]

And that's why sometimes if I sense some weird hostility, I simply turn on my video recorder on my phone or just the voice reorder. It could help, to have a recording of what is going down. I don't care if someone thinks its illegal to record without consent.

 

[Dan]

Pretty much anybody who's been to a MF.

Makes perfect sense.

 

[Wandslinger]

You BASTARDS, I don't even get it!

 

[SamIam]

It was some 61 year grunge hippy in chatsworth one of Mikes old follow your heart customers off his meds.


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[BradFenstermaker]

Tom you need to get back into detective school

 

[SamIam]

I have his cell number got a name and address for $10 off a site gonna give it to the sheriffs they can do what they want!

Haven't heard anything from the customer texted him I would touch up the carpet if it were vacant and no one was there. So I could get clipboard with $90 check and techs glasses no response.

I don't get that you don't get your way do you attack somebody? I was never called. Like Phil said he was crazy and snapped.


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[glenboy]

I was punched in the side of the face back in 94...customer warned my buddy the year prior never too dump water in his cul de sac....so the old man came down to the van...I thought he wanted a card.so I rolled the window down...and POW..he hit me...respectively I couldnt hit a senior citizen....

 

[Lee Stockwell]

?

 

[Lars]

Wow, just what you want to deal with while your on vacation...

Doesn't sound good to have a tech get in a scuffle in a customers home.
Hopefully you can make the best of the situation.

 

[SamIam]

I still haven't heard a word form the customer or the police but that's probably because he know's he screwed up!

My guy should've just re cleaned it, but we did it the first time almost over 3 weeks ago, and felt it was new so he told him $50.00 the guy said your doing it for free and started getting closer and closer til he head butted my guy.

Then he grabbed his throat and Phil gave a gentle palm strike and sent the guy to the floor about 5 feet back on his butt, So after getting dropped he tries to tackle Phil, to which Phil widens his base grabs said hippy by the back of his ponytail and and hold him there with head on his thigh.

Dude finally cries uncle thats when Phil let him go went to pick up his $500 glasses and my clipboard and got sprayed.

Phil turned and ran up the block around the corner to get away from the psycho, was in a front yard using someones hose to try and rinse his eyes out when a local sheriff drove up and and asked if he was alright?

At that point they drove back to the house and the guy was gone.
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[SamIam]

He texted me back to come take out the spot and give me the check and glasses but when I went he no showed me and hasn't responded to texts again!

 

[Dan]

So how come you don't just ask the other customer to send a new check and deduct the stop payment fee?

 

[SamIam]

He's a repeat and knows the situation. I will once I feel I won't be able to resolve it with the psycho!

 

[Ron Werner]

Wow!

 

[Dan]

He's a repeat and knows the situation. I will once I feel I won't be able to resolve it with the psycho!

How many of these gems do you have?