The GG return policy...

[Mikey P]

Mike, ecommerce can be a brutal world at times. When it comes to returns — as Jim said above: "The stronger your guarantee, the more you will sell, and the more returns you will have. The weaker your guarantee is the reverse of course." I agree. You're best off if you can absorb some of it.

Don't let people take advantage of you — of course. But sometimes you'll also need to chalk it up to the cost of doing business / take it on the chin and move on. It's not always easy to do, but we're talking big-picture long-term growth and success. Doing right by your customers may cost you in the short-term, but it will reward you in the long-run.

We offer a full refund or exchange on return of Glides in like new/sellable condition.

If your Glide fails (cracks, splits etc) in the first six months we'll replace at no charge. Damage from improper installation, tack strip and abuse is not covered.

If you bought the wrong Glide and used it, but it's in a sellable condition at a discount, we will offer a 40-50% off a new Glide.
Please send it back for an evaluation.

Please call if you are not 100% positive about what Glide you need or any fitment issues.

Mike @ 775-552-5429
greenglidesusa@gmail.com

 

[Doug Rice]

External fit or internal?

External, It's my backup wand and I don't use it but occasionally.

 

[Mikey P]

External, It's my backup wand and I don't use it but occasionally.

Yeah, there's a reason Lisa switch to the internal fit somewhere along the line.

It isn't going anywhere..