the next step for pet urine stain removal??

[Captain Morgan]

I've got a customer that has two dachunds, one of which has pissed in just about every room. I've been able to treat the odor with Judson's Quat-a-lot but the urine stains are what I'm having trouble with.

I've tried CTI Liquid Urine Stain remover, OSR, Stain Magic, 30 volume but the stains are still there.

Would Stain Magic and a UV light get rid of the stain or is it permanent fiber damage at this point? I don't have a UV light yet, ( I'll be buying one to have anyway ) but I'm thinking it's permanent? But just wanted to double check with some veteran cleaners in case there was something else I could try.

Thanks in advance for your tips!!

 

[renegade_cowboy]

Urine can ruin the dyes in carpet and voids warrenties. The key word in your post is that she still *has* the dogs, so this is going to be a on going problem with her, unless she gets rid of the dogs. Nylon?

:mrgreen:

 

[Guest]

Do you have a pad drying wand? If so one step you can do is to saturate carpet with plain white vinegar and water solution; extract after 20 min dwell; then prespray and clean as normal and deodorize; this works well on all colors except white carpet. I do this for a custy of mine quarterly on some tan/beige carpet; extract as normal with adding stain booster to chemical; he has 2 weiner dogs.

 

[hogjowl]

What the heck is this "stain booster" you're adding to your "chemical"?

 

[ruff]

These products may help getting a dye stain out (yellow from the acidic urine dying the carpet.).
However, if the urine's (old) alkaline salt caused the carpet to lose (release) it's dye, none of these products will help as it is a dye loss. Redying may work but is it worth it for the client. Also, Bret is right, if the dogs are still there, it will keep happening.

Regardless of all the posts here by super talented perfect success urine removal specialist. Urine stains, many times are permanent.
Best of luck
Ofer

 

[Captain Morgan]

Thanks for the suggestions. My customer wants to sell her house. At first she was mostly concerned with the odor which I took care of but the stains lightened up but didn't completely go away with the OSR and Urine stain remover (also from Pro's Choice). So I tried the Stain Magic, still didn't do it. I went back to clean the living room and retreat the pet stains.

It's a light beige nylon carpet.

I told her that if this treatment didn't work, the stains were probably permanent but I didn't know if maybe a UV light would work.

Again, thanks for the help. I really appreciate it!

 

[J Scott W]

If it trul;y is a STAIN (color added) then Stain Magic or StainZONE should remove it. The UV light will help speed up the time to remove the stain, but should not be needed to remove the stain.

If it is a color loss due to the urine damaging dyes, nothing will put color back except dyeing.

When working with Stain MAgic, StainZONE and similar products, here are some important tips to get the best results.
1. Use fresh product.
2. Apply to dry carpet. The stain remover has to penetrate into the fiber as deeply as the urine did. If you apply to wet carpet, the fiber has already absorbed a lot of water. This dilutes the product and keeps most of it from getting into the fiber.
3. Give it time to work. Apply enough product to keep it damp for many hours while it gradually removes the stain.

Scott Warrington

 

[asupremeclean]

I have had some success with stain magic and a wet towel and apply heat with an iron. But be careful and check it frequently so as not to bleach out the carpet.

 

[Larry Cobb]

Bill;

You didn't mention the color of the stains...

If they are yellow, I would try a powder reducing agent (bisulfite type).

A strong UV light will help an oxidizer remove difficult stains, but that would be my second choice.

Larry