The ten golden rules of being a successful owner operator

Mikey P

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* Be a People Person: Have great soft skills and strive to be pleasant and engaging to everyone you meet.

* Be Naturally Curious: Always be eager to learn new techniques, solutions, and about the needs of your clients. You should be constantly dissecting

* Be Handy and Resourceful: Develop strong handyman and tool skills to maintain your equipment and handle unexpected situations.

* Be Driven and Ambitious: Possess a strong internal drive and a desire to continuously grow your business.

* Be Gumption-Filled and Brave: Overflow with initiative and be willing to take calculated risks and step outside your comfort zone.

* Be Adaptable to Change: Embrace new technologies, cleaning methods, and be ready to adjust to the ever-evolving needs of the industry.

* Be Fit and Energetic: Maintain a certain level of fitness to handle the physical demands of the job.

* Be Morally Upright and Honest: Operate with a level of morality and honesty in all your dealings, building trust with your clients and community.

* Be Community-Minded and Socially Involved: Engage with your local community and build relationships beyond your client base.

* Be Financially Secure: Have enough financial savings or family $upport, to cover your living expenses for the first 5 years to avoid making hasty decisions just to generate business.




Find a person with all 10 attributes and within five years they'll be living a phenomenal lifestyle assuming they're in the right area.

One and two are most important but if you're missing any of other 8 you're success will be delayed or suffered dearly

Some can be hired out but then you won't be an owner operator.

If you have a just a few you may want to consider related services such as owning a rug plant or restoration service where you're not dealing with the homeowner in that all important due diligence-earn their trust process..



Who of you can honestly say have 9 or 10 of these attributes?

Who of you are self-aware enough to realize where you're lacking?

If not you do you know somebody who is 100% perfect for this community unicorn blessing?
 
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Bryce C

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Bryce
Sometimes porty cringe gets the best of me, but then my customers pick me up. Someday I'll be a respectable carpet cleaner. Just got this Google Review this morning :)

1000009613.jpg
 

Bryce C

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I just cleaned my couch and my area rug with our tm. First time using it. Man that thing is business. I had it on low at 1300 rpms and the rug felt like I had run air movers on it for an hour compared to our portable, with half the dry strokes. I'm tempted to take it out tomorrow, we have a big day. 1 small resi job and then a 4000 square foot office, all carpet.

Having not used it in the field I am a little nervous. I was going to do a thorough round of routine maintenance this weekend before taking it out in the field. Greasing everything and whatever. But maybe I should transfer all my gear in there tonight and go for it tomorrow 🤠
 

Bryce C

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Bryce
I’ll give you a little #secret. It’s your wife that makes the difference as long as you do a good job. Ladies tend to like other ladies out being the in charge person. Anytime I could get Diana out to just jib jab on a residential, it was a win.

Amen Kenny. I'll just keep praying and making everything working well enough behind the scenes. Rushelle is my ace of spades!
 
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Bryce C

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Bryce
My rug is completely dry in less than 2 hours with no air movers and its muggy outside. What the heck, you guys are cheating! How can someone with a portable compete against that. I didn't vacuum or use any detergents, I just rinsed the damn thing and its spotless and dry! šŸ˜†
 

Mikey P

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My rug is completely dry in less than 2 hours with no air movers and its muggy outside. What the heck, you guys are cheating! How can someone with a portable compete against that. I didn't vacuum or use any detergents, I just rinsed the damn thing and its spotless and dry! šŸ˜†


Did the sealAdoors show up?
 
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Kenny Hayes

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Yukon, Oklahoma
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Kenny Hayes
My rug is completely dry in less than 2 hours with no air movers and it’s muggy outside. What the heck, you guys are cheating! How can someone with a portable compete against that. I didn't vacuum or use any detergents, I just rinsed the damn thing and it’s spotless and dry! šŸ˜†
Like I’ve been preaching, putting them on the wand for long periods is a mistake IMO. Spotting, corner guards if you use em, or hose management and inter acting and collecting is where it’s at.
 
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BIG WOOD

The Timminator
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Matt w.
my weakest one of the list is

-being community minded and socially involved. After 23 years of doing this, I"m getting burned out on wanting to be with people. Every morning, I go out to get a biscuit for bfast and the local bfast joint and talk to most of the people there. That's about the most of socially involvement I get into nowadays. Now, I just want to work and go home to enjoy my time off.

In my early years, I did all the chamber of commerce, country development authority, local school career days, etc. to get my name out, but now...eh.

I'm ready for a new season of my career to take a turn. I don't know what it is yet. But I've been trying to find another city to move to with other options and more retirement opportunities than what this city has currently, and still use my knowledge and skills to help another corporation.


But you didn't want to hear that. Back to your original question...besides not having any desire to LMC, I've completed all the tasks listed, just at different times of my career.
 
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Jim Pemberton

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Jim Pemberton
* Be a People Person: Have great soft skills and strive to be pleasant and engaging to everyone you meet.

* Be Naturally Curious: Always be eager to learn new techniques, solutions, and about the needs of your clients. You should be constantly dissecting

* Be Handy and Resourceful: Develop strong handyman and tool skills to maintain your equipment and handle unexpected situations.

* Be Driven and Ambitious: Possess a strong internal drive and a desire to continuously grow your business.

* Be Gumption-Filled and Brave: Overflow with initiative and be willing to take calculated risks and step outside your comfort zone.

* Be Adaptable to Change: Embrace new technologies, cleaning methods, and be ready to adjust to the ever-evolving needs of the industry.

* Be Fit and Energetic: Maintain a certain level of fitness to handle the physical demands of the job.

* Be Morally Upright and Honest: Operate with a level of morality and honesty in all your dealings, building trust with your clients and community.

* Be Community-Minded and Socially Involved: Engage with your local community and build relationships beyond your client base.

* Be Financially Secure: Have enough financial savings or family $upport, to cover your living expenses for the first 5 years to avoid making hasty decisions just to generate business.




Find a person with all 10 attributes and within five years they'll be living a phenomenal lifestyle assuming they're in the right area.

One and two are most important but if you're missing any of other 8 you're success will be delayed or suffered dearly

Some can be hired out but then you won't be an owner operator.

If you have a just a few you may want to consider related services such as owning a rug plant or restoration service where you're not dealing with the homeowner in that all important due diligence-earn their trust process..



Who of you can honestly say have 9 or 10 of these attributes?

Who of you are self-aware enough to realize where you're lacking?

If not you do you know somebody who is 100% perfect for this community unicorn blessing?

I started sitting with my father as a teenager when he talked to guys (and a few gals) discussing "getting into the business". By my mid-twenties, I was doing those interviewes myself. In nearly 50 years of remembering those interviews, and being able to witness the results, I'd have to agree with Mike's list.

Most people didn't have them all, but those that did had the best success.

Now, I nearly always "know" how someone will ultimately do from the first time I meet them.
 

Mikey P

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Joined
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Messages
116,307
Location
The High Chapperal
Wh
my weakest one of the list is

-being community minded and socially involved. After 23 years of doing this, I"m getting burned out on wanting to be with people. Every morning, I go out to get a biscuit for bfast and the local bfast joint and talk to most of the people there. That's about the most of socially involvement I get into nowadays. Now, I just want to work and go home to enjoy my time off.

In my early years, I did all the chamber of commerce, country development authority, local school career days, etc. to get my name out, but now...eh.

I'm ready for a new season of my career to take a turn. I don't know what it is yet. But I've been trying to find another city to move to with other options and more retirement opportunities than what this city has currently, and still use my knowledge and skills to help another corporation.


But you didn't want to hear that. Back to your original question...besides not having any desire to LMC, I've completed all the tasks listed, just at different times of my career.
Who or what do you clean for free?
 

BIG WOOD

The Timminator
Joined
Feb 4, 2016
Messages
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Location
Georgia
Name
Matt w.
Wh

Who or what do you clean for free?
several charity organizations and some who have just had bad luck in life. I don't like to publicly announce stuff like that, since the Word tells us for the left hand to not know what the right hand is doing
 
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Mikey P

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Oct 6, 2006
Messages
116,307
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The High Chapperal
A guy just called to buy another Steam Way Glide

Turns out he's selling his biz to a 19 yo who has all ten attributes, just has he does.

We went down the list and his comments assured me of his self awareness, and success.

Such a great conversation, with a fellow believer.
 

Jim Pemberton

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Oct 7, 2006
Messages
12,661
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Jim Pemberton
What does the Word say about being antagonistic?
I wonder how different MB would be if everyone's posts and replies were done on video?

According to research done by Albert Mehrabian, a highly regarded psychologist, proposed what is known as the "7-38-55" Rule

That is:

7% of the message we convey are the words used (or read)

38% of the message comes from the sound of our voices (what we hear)

55% of the message is from our facial expressions (what we see on the face of the speaker)

While there are nuances of how this is understood, it does explain why so much conflict and misunderstanding can arise from texts (or BB messages). Why else are emojis so important?

So, as my Irish grandmother would say as she entered a room:

"Bless all those here"
 

Cleanworks

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Location
New Westminster,BC
Name
Ron Marriott

I just cleaned my couch and my area rug with our tm. First time using it. Man that thing is business. I had it on low at 1300 rpms and the rug felt like I had run air movers on it for an hour compared to our portable, with half the dry strokes. I'm tempted to take it out tomorrow, we have a big day. 1 small resi job and then a 4000 square foot office, all carpet.

Having not used it in the field I am a little nervous. I was going to do a thorough round of routine maintenance this weekend before taking it out in the field. Greasing everything and whatever. But maybe I should transfer all my gear in there tonight and go for it tomorrow 🤠
Just being your portable for back up. Sometimes, you have to jump in and get your feet wet.
 
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BIG WOOD

The Timminator
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Messages
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Matt w.
Maybe you should come to Kansas City in March and we'll work on that...
Hey goober

What’s that verse that says you need to remove the log from your own eye before you can remove the thorn from their eye?

All I’ve been ā€œantagonisticā€ about was kicking these manufacturers in the balls for cutting corners and leaving us in the dark on why they do stupid things to our equipment that causes loss of time and money.
 
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Bryce C

DFW
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Feb 9, 2024
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693
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Connecticut
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Bryce
I think we're all going to get at least a few lashes.

Well that was interesting. Thank goodness for the waste tank cutoff sensor, it shut the machine down twice. I was really blowing through some fresh water. Man that thing cleans like a champ. And the salsa feels like it adds way more than 40 degrees.

It sounds like absolute hell with the squealing belt though that's for sure. When a really powerful machine is squealing like that it makes me feel like it's about to break at any moment.

I really need to work on hose management. That was ugly 😧 Best time and results that I've gotten by far in my favorite factory office though!
 

Mikey P

Administrator
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Oct 6, 2006
Messages
116,307
Location
The High Chapperal
Our parents and teachers should put an extreme emphasis on teaching us that time is not on our side and to create a lifestyle where others don't get to control what is rightfully ours..
 

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