The Great Oz
Member
There's no question that truck mounted hot water extraction was the biggest change from fifty years ago. Rotary extractors and low-moisture furniture tools are great additions.
In the last twenty years I'll go with Big Bill. The combination of the internet (as we know it today), better software and smaller/lower priced hardware have had more of an impact than anything else.
More recently the portable furnace for building drying.
What's next? Running our truckmounted HWE units on natural gas. Low-E and sourced locally, with very little expense to make the switch. Which will be terrific until self-cleaning textiles and surfaces get to common-user price points. A few of us will survive as boutique cleaners for the wealthy that can afford natural textiles and can pay to have them cared for. It's impossible to look fifty years ahead.
In the last twenty years I'll go with Big Bill. The combination of the internet (as we know it today), better software and smaller/lower priced hardware have had more of an impact than anything else.
More recently the portable furnace for building drying.
What's next? Running our truckmounted HWE units on natural gas. Low-E and sourced locally, with very little expense to make the switch. Which will be terrific until self-cleaning textiles and surfaces get to common-user price points. A few of us will survive as boutique cleaners for the wealthy that can afford natural textiles and can pay to have them cared for. It's impossible to look fifty years ahead.